Projects Coordinator
3 weeks ago
**Position**: Operations Systems & Project Office Coordinator
**Salary**:£24,000pa
**Location**: CV8
**Working Hours**: Hybrid (1 to 2 days Office + 3 to 4 days Home), 8.30am to 5pm
**Due to Client's location, full Driver's Licence and own vehicle is required for this position.**
**Responsibilities**
- Support the help desk and administration, including replicating and solving issues and reporting issues to third party suppliers
- Support our internal and external customers by providing webinars, drop-in sessions, group and 121 training. Including the creation of videos, user guides and e-learning training sessions
- Ensure the confidentiality and integrity of all data relating to the role in accordance with IS27001, GDPR and the terms of employment.
- Producing report builder and power BI reports
- Testing system enhancements and bugs/fixes
- General operations systems admin including amending data and setting items up on the system
**Knowledge/Skills required**
- Demonstrated capability for problem solving, decision making, sound judgment, and assertiveness
- Excellent oral and written communication skills
- Excellent computer skills and the ability to troubleshoot
- Strong relationship building and interpersonal skills
- Good administrative and organisational skills
- Technical acumen
- Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint)
- Organisational skills with ability to prioritise
**Experience**
- Administrative experience in a technical or governance role.
- Experience of liaising with third party suppliers
- Experience of supporting users of software/systems
- Managing a software/systems helpdesk
- Experience of replicating issues and testing fixes
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