Research & Insight Associate Director

5 months ago

London, United Kingdom Switchee Full time

**Base pay**:£60k-70k

Principal level as per our Career Development Framework.

**Bonus**:10% depending on company performance

**EMI Share Options**: £10,000

We've calculated this compensation in line with our Benchmarking Philosophy.

Opportunity for an Associate Director of Research & Insights to join a high-growth technology start-up focused on eliminating fuel poverty and improving living standards in social housing through data insights.

**Role**:Associate Director of Research & Insights

**Reporting to**:Head of Customer Success

**Location**:This is a remote-first role with compulsory attendance of Quarterly Company Offsite days.

**Our mission**

At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper.

One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can’t afford to heat their homes, and live in cold, mouldy properties they can’t be proud of.

We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That’s why our products are built not just on great technology, but on an understanding of what people want from the space they live in.

This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break.

Our goal is to perfect the ultimate connected hub for the social home. It’s going to revolutionise the way residents interact with their homes and landlords manage their properties.

**Your responsibilities**

This is a seminal role for Switchee and is a critical part of our growth strategy.

As the Research and Insight Associate Director, within the Customer Success department, you will be responsible for bringing the data & insight story to life for our customers, helping cement Switchee’s value, and ensuring Switchee remains a ‘must-have’.

You will provide inspiration to the Customer Success Managers, as the bridge between the analysts and customers, to tell the right stories at senior and strategic level, whilst coordinating with the commercial owner to support the commercial objectives for each assigned customer.

Switchee has had great success in working with individual Housing Provider departments to invest in and deploy the Switchee solution. However, we have found that the key to Enterprise scale customer relationships is working with, and challenging, the Executive and Senior leadership teams of housing providers from the outset, with genuine insight that helps them understand the challenges they face in delivery of their strategic outcomes.

You will need to possess the gravitas to engage with Academics, C-level and deliver thought leadership as a peer at sector events. You are curious and will understand influences and drivers of the sector (both current and future). You will be research driven with the ability to pick out the insight and trends from Switchee data within the context of the sector influences at large.

At Switchee your growth and development will be the focal point for your quarterly performance and progression conversations with your manager. We will encourage you to reflect on our Career Development Framework to enable you to grow in line with your scope of role and responsibilities. Our CDF is divided into levels where a selection of expected behaviours describes your ability to move up on the career ladder for your role. We have had 20% promotions in the last 12 months, and our manager: employee ratio is 1:3.

**The Role**:

- Work within an assigned set of existing customers to explore their research and insight needs using Switchee data to realise these.
- Assist and help define the customer Strategic Account Plan with the customer commercial lead.
- Lead small and mid-sized bespoke research and insights projects. Run large-scale projects with support from SLT.
- Create impactful stories based on both Switchee and external data delivered in high quality presentations for customers, the wider housing sector and government.
- Coach and mentor the Data team and Customer Success Managers on research best practices.
- End-to-end project management - ensure projects meet key milestones, on budget and client is delighted with quality deliverables.
- Lead in brainstorm and execution, both at the beginning of the project for questionnaire/discussion guide design; and on the back end with analysis, story-boarding, and reporting
- In partnership with the commercial lead for the

  • Senior Research Analyst

    2 months ago

    London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe People Scientist position at Culture Amp is a key role that requires a thought leader in the HR and engagement space. As a People Scientist, you will work closely with customers to design and analyze surveys, identify valuable themes and stories, and provide actionable insights to improve their culture and business outcomes.Key...

  • Senior Research Analyst

    2 months ago

    London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe People Scientist position at Culture Amp is a key role that requires a thought leader in the HR and engagement space. As a People Scientist, you will work closely with customers to design and analyze surveys, identify valuable themes and stories, and provide actionable insights to improve their culture and business outcomes.Key...

  • Associate Market Research Director

    4 days ago

    London, Greater London, United Kingdom MMR Research Full time

    About the RoleWe are seeking an ambitious and energetic Associate Director / Account Director to join our London research team to work on global client accounts.Key ResponsibilitiesDevelop small and medium-sized accounts by growing, managing, and maintaining client relationships.Client interaction, research design, proposal writing, and taking responsibility...

  • Sales Development Representative

    7 days ago

    London, Greater London, United Kingdom Culture Amp Full time

    About Culture AmpCulture Amp is the world's leading employee experience platform, revolutionizing how employees across companies create a better world of work.Job DescriptionWe're looking for an exceptional Sales Development Representative to join our mission to make the power of people analytics accessible to everyone.This is a hybrid role where your...

  • Associate Director, Research

    5 months ago

    London, United Kingdom EssenceMediacom Full time

    Associate Director, Research & Insights, Analytics & Insights - London, Worldwide EssenceMediacom is GroupM’s newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media...

  • Research Scientist

    1 month ago

    London, Greater London, United Kingdom Culture Amp Full time

    Unlock the Power of People AnalyticsThe People Scientist role at Culture Amp is a thought leadership position that requires expertise in HR and engagement. As a key member of our team, you will assist customers in designing surveys, analyzing results, and implementing performance management processes. Your goal will be to help our customers improve their...

  • Research Scientist

    1 month ago

    London, Greater London, United Kingdom Culture Amp Full time

    Unlock the Power of People AnalyticsThe People Scientist role at Culture Amp is a thought leadership position that requires expertise in HR and engagement. As a key member of our team, you will assist customers in designing surveys, analyzing results, and implementing performance management processes. Your goal will be to help our customers improve their...

  • Research Scientist, Sr.

    1 month ago

    London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe People Scientist role at Culture Amp is a thought leadership position that requires expertise in HR and engagement. As a key member of our team, you will assist customers with survey question design, analyze survey results, and develop performance management processes. You will work closely with customers to explain the science behind...

  • Research Scientist, Sr.

    1 month ago

    London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe People Scientist role at Culture Amp is a thought leadership position that requires expertise in HR and engagement. As a key member of our team, you will assist customers with survey question design, analyze survey results, and develop performance management processes. You will work closely with customers to explain the science behind...

  • Sales Development Representative

    2 weeks ago

    London, Greater London, United Kingdom Culture Amp Full time

    Please note this is a hybrid position that requires on-site work in our London office three days per week.About the RoleYou are deeply curious and passionate about people and culture. Culture Amp is looking for an exceptional Sales Development Representative to join us in our mission to build a better world of work by making the power of people analytics...

  • Associate Director of Research

    2 weeks ago

    London, Greater London, United Kingdom M3 Global Research Full time

    Job Title: Associate Director of ResearchM3 Global Research is seeking an experienced Associate Director of Research to lead our client service team. As a key member of our leadership team, you will be responsible for managing and overseeing a team of researchers, building relationships with clients, and ensuring projects are completed on time and within...

  • Associate Director of Research

    2 weeks ago

    London, Greater London, United Kingdom M3 Global Research Full time

    Job Title: Associate Director of ResearchM3 Global Research is seeking an experienced Associate Director of Research to lead our client service team. As a key member of our leadership team, you will be responsible for managing and overseeing a team of researchers, building relationships with clients, and ensuring projects are completed on time and within...

  • Research Director Associate

    1 month ago

    London, Greater London, United Kingdom Harnham Full time

    Job Title: Associate Director for ResearchAre you a seasoned research professional looking to take your career to the next level? We have an exciting opportunity for an Associate Director for Research to join our team at Harnham.About the Role:We are seeking a highly skilled and experienced research professional to lead and manage various behavioral...

  • Research Director Associate

    1 month ago

    London, Greater London, United Kingdom Harnham Full time

    Job Title: Associate Director for ResearchAre you a seasoned research professional looking to take your career to the next level? We have an exciting opportunity for an Associate Director for Research to join our team at Harnham.About the Role:We are seeking a highly skilled and experienced research professional to lead and manage various behavioral...

  • Associate Market Research Director

    4 months ago

    London, United Kingdom MMR Research Worldwide LTD Full time

    Are you an experienced market research professional looking for an exciting next step in your career and are motivated by building strong client relationships? We are looking for an ambitious, energetic and self-motivated Associate Director / Account Director to join our London research team to work on global client accounts. Who are we? MMR is an...

  • Market Research Professional

    1 week ago

    London, Greater London, United Kingdom Mmr Research Full time

    We are seeking an ambitious and self-motivated Associate Director / Account Director to join our London research team and work on global client accounts.Mmr Research is an independent, global consumer and sensory research agency specializing in food, drink, personal and household care research. With a client base that includes over 50% of the top 100 global...

  • Associate Director Qual Research

    3 weeks ago

    London, United Kingdom Harnham - Data & Analytics Recruitment Full time

    ASSOCIATE DIRECTOR (QUAL) UP TO £65,000 LONDON Harnham are working exclusively with a dynamic and innovative consumer-focused research agency renowned for delivering cutting-edge insights across multiple sectors, including FMCG, automotive, lifestyle, and technology. As they continue to expand, they're now looking for a passionate Associate Director to...

  • Associate Research Director

    1 month ago

    London, United Kingdom Aspire Data Recruitment Full time

    Associate Research Director London - Hybrid To £70,000 + bonus & benefits The role is for an ambitious Associate Research Director (or SRM) to join a growing research team. Reporting to the Senior Research Director, you’ll lead a team in managing multiple client projects, using multivariate research approaches to help answer critical business needs and...

  • Research Director Associate

    1 month ago

    London, Greater London, United Kingdom Harnham Full time

    Job Title: Associate Director of ResearchJob Summary:We are seeking an experienced Associate Director of Research to join our team at Harnham. As a key member of our research department, you will be responsible for leading and managing various behavioral science-driven projects, applying behavioral science principles to enhance service offerings and product...

  • Research Director Associate

    1 month ago

    London, Greater London, United Kingdom Harnham Full time

    Job Title: Associate Director of ResearchJob Summary:We are seeking an experienced Associate Director of Research to join our team at Harnham. As a key member of our research department, you will be responsible for leading and managing various behavioral science-driven projects, applying behavioral science principles to enhance service offerings and product...