(Ihl) Engagement Officer Desp

3 weeks ago

Winsford, United Kingdom InHealth Group Full time

**About The Role**:
**Role**:Engagement Officer

**Location**:East Anglia

**Salary**:Competitive

InHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience.

We’re currently recruiting an Engagement Officer to be responsible for communications, promotions and stakeholder/community engagement activities and feedback to ensure good coverage, uptake and participation including in respect of hard to reach groups and that the Programme is fully integrated across the entire patient pathway; two-way discussions take place; views are heard and acted upon and that close collaborative relationships are formed.

**Key duties**
- To assist the Stakeholder and Quality Assurance Manager in the development and implementation of communication, promotional NHS and professional stakeholders engagement activities including (not exclusively) with CCGs; LMCs; Local Authority Directors of Public Health and their teams; GP Practices; Hospital Eye services, Maternity, Paediatrics and Diabetology; that will gather intelligence and insight to ensure effective interface/integration, information dissemination/transfer and working relationships to the benefits of patient experience and safety
- To obtain patient, user/carer and professional intelligence and insight through effective patient, carer and professional engagement including though the implementation Patient, Partner, Stakeholder, User forums and patient engagement structures/forums
- To implement, co-ordinate and arrange the professional and patient engagement structures/forums required to support effective engagement in the Programme including partner forums, stakeholder forums, service user forums and local learning disability support
- To undertake and report on patient satisfaction and other experience surveys as per Policies

**Experience and qualifications**
- Experience of working within the Diverse communities served
- Partnership Development
- Knowledge of NDESP policies
- Awareness of general and cultural issues as they relate to Hard to Reach/Faith groups
- Awareness of the linguistic and cultural backgrounds of targeted groups
- Diversity and Equality legislation and issues
- Developing and maintaining working relationships with community/voluntary groups
- Diabetic Retinopathy Screening Diploma
- Quantitative and Qualitative research methods and statistics
- Training/experience of Marketing and/or public Communication/ stakeholder engagement

**What's in it for you**:
**What can InHealth offer you?**

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more

In addition to this, we also offer:

- 25 days annual leave (plus bank holidays)
- Company contribution pension scheme
- Refer a friend bonus
- Discounts on InHealth’s healthcare services
- Smart tech, Cycle to Work and thousands of discounts and cashback options

**About Us**:
**About us**:
InHealth Intelligence is part of the InHealth Group which is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 3 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

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