Care Hostess. Oak Springs Care Home

2 months ago

Liverpool, United Kingdom Sandstone Care Group Full time

Full-time role. 30 hours per week

£9.50 per hour depending on Experience.

Monday-Friday: 8am-2pm

**Do you have an appetite to deliver first class service and a keen interest in all thing’s food & beverage? Then why not come and join us at Oak Springs Care Home to Make Every Moment Matter Where our residents can enjoy a friendly and relaxing dining experience**

As a Care Hostess, you will join a team that is passionate about delivering exceptional service to our residents.

We are also offering the option to gain a qualification as a Level 2 Customer Service Practitioner as part of our apprenticeship scheme.

Oak Springs Care Home is a luxury purpose-built residential care home in Wavertree. Here at Oak Springs, we provide the highest standard of residential, respite and dementia care for older people.

Our beautiful 74-bedded home is spread across 3 floors, and our lively team supports the vibrant community of residents to enjoy everything from music rooms and a beauty salon, to peaceful lounge and courtyard areas. We also embrace sensory enlightenment, encourage individuality and focus on enhancing quality of life, rather than just preserving it.

**As a Care Hostess at our home, your role may involve**:

- Providing an effective and efficient food service within the care home and departments, always ensuring the highest food safety standards to residents and visitors.
- To carry out the preparation and service of all foods as detailed by way of menu’s in the care home areas. To comply with instruction on portion control, presentation and recording all information pertaining to the service as may be required.
- To process resident's food requests and assemble meals into suite delivery trolleys.
- To be aware of resident’s specialised diets and to ensure that all special dietary needs/requests are followed.
- Ensure all food served to residents is correctly presented and easily accessible, considering any dietary restrictions that may apply
- To prepare the residents area, prior to service

**Skills this role requires**:

- Hands-on approach with a can-do work style
- Commitment to delivering an exceptional guest service with a passion for the customer service industry
- Ability to find solutions and take ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment with high standards
- Comfortable with learning to use various IT systems on various platforms and devices
- Strong communication skills

**Benefits to you**:

- Good working conditions with a friendly team
- Auto enrolment into the pension scheme
- In-house induction training
- Great training opportunities
- Excellent benefit package that includes exclusive discounts to hundreds of UK retailers and access to 'wagestream' giving you full control and flexibility over your pay, savings and much more
- Access to an extensive Employee Wellbeing programme
- Employee of the month reward
- DBS Paid
- Internal career opportunities

**Sandstone Care Group is an Equal Opportunity Employer**:

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