Customer Service and Telesales Associate

3 weeks ago


Leicester, United Kingdom ECO Improvements Experts Ltd Full time

Our eco-oriented company specializes in providing energy-saving solutions, including changing boilers, installing wall and loft insulation, and upgrading radiators. Our company is looking for an exceptional individual to join our team as a Customer Service and Telesales Associate.

**Responsibilities**:

- Perform general administration duties
- Make outbound calls to warm leads to pre-qualify them on customer household information
- Create work plans for other team members and manage data in Excel and Google Sheets
- Provide excellent customer service by answering customer queries and scheduling installation dates

**Requirements**:

- Fluent in English language
- At least one year of experience in administrative or customer service roles
- Excellent communication and organizational skills
- Proficient in Microsoft Office Suite and Google Workspace

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: £17,611.00-£18,765.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: Hybrid remote in Leicester

Expected start date: 20/03/2023


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