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Aftersales Advisor
4 months ago
Aftersales Advisor
Avant Recruit are proud to be partnering with our client, a market leader within the Motor Industry. We are currently searching for an Aftersales Advisor. This role is offered on a permanent basis with excellent benefits and competitive salary.
The main responsibilities for the Aftersales Advisor are as follows:
- Liaise between customers, parts department and workshop
- Communicate with customers to answer all enquiries on parts
- Upsell products and services
- Ensure all parts are ordered accurately, checked and stored in correct locations
- Report any damages or stock discrepancies to manager
- Make arrangements for courtesy vehicles
- Keep customers and other departments updated on progress of works
- Deal with warranty claims
- Have previous experience within a Customer Service role
- Be highly organised
- Have a good level of attention to detail
- Understand the importance of deadlines
- Be available to work rotational Saturdays
Salary and Benefits:
- £24k - £26.5k basic plus uncapped commission (OTE £30k)
- 23 days holiday plus banks
- Motor industry discounts
- Enhanced Pension Scheme
- Industry leading training
**Job Types**: Full-time, Permanent
Pay: £24,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
Reference ID: AfterAd - Pai