Parts Advisor

3 months ago


Wolverhampton, United Kingdom Toyota and Lexus Wolverhampton Full time

**Parts Advisor**
**Toyota & Lexus Wolverhampton**

We are currently expanding our business and are now offering an exciting opportunity to join the team, as **Parts Advisor **at our dual brand Wolverhampton site. We will provide excellent training and genuine career progression opportunities in return.

**Does this sound like you?**
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and enjoy presenting ideas to others
- Passionate about the automotive industry and want to work in the world’s biggest manufacturer
- Organised and flexible but hard-working
- Enjoy working as part of a team and assisting colleagues
- **If so, then read on for more detailed role information**_

**Key Job Competencies**

**Builds rapport and qualifies the customer’s requirements**
- Listens carefully to customers to build rapport and understand their requirements (both stated and unconscious needs), working both face to face and over the telephone
- Uses a good understanding of the customer’s needs and the products that are available to guide them towards the product that will best meet their needs
- Quotes prices and availability of stocks and accessories to customers
- Encourages the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions

**Co-ordinates the centre’s stock holdings to agreed standards**
- Monitors and maintains agreed stock/accessory levels, minimising VOR order levels where possible
- Orders parts on behalf of the Service team, including special orders i.e. grey import parts
- Checks all parts and accessories are in good order on receipt from supplier
- Returns code 50 and faulty parts, adhering to supplier return policy
- Ensures all parts and accessories are correctly stored and located
- Handles warranty claims processing (relating to parts issues), ensuring manufacturer's requirements are adhered to
- Completes all relevant administration promptly and accurately (including customer records and invoicing)

**Works with the Service team to deliver a quality service to customers**
- Ensures all Service personnel have access to parts needed to complete next day work schedule
- Liaises with Service on delivery of requested parts, to allow them to schedule work on customer vehicles and minimise the WIP holding

**Trade sales opportunities**
- Prospects to local trade and co-ordinates van deliveries

**Works as a full member of the centre team**
- Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist

**Salary**: Up to £30,000.00 per year including OTE

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

**Privacy Notice**:
**Job Types**: Full-time, Permanent

**Salary**: From £30,000.00 per year

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

**Salary**: £24,000.00-£30,500.00 per year

COVID-19 considerations:
We are following Government guidance and advice from Public Health England and have implemented strict new processes within our dealerships in order to minimise risk of infection.

Work Location: In person


  • Parts Advisor

    3 months ago


    Wolverhampton, United Kingdom Pendragon Full time

    **Stratstone** **Porsche Wolverhampton** **Parts Advisor** **A basic salary of £22,514 with a bonus of £3,100 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you love working with people? Can you provide...

  • Parts Advisor

    2 months ago


    Wolverhampton, United Kingdom Sytner Full time

    About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Select Wolverhampton As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and...

  • Parts Advisor

    4 months ago


    Wolverhampton, United Kingdom Sytner Group Full time

    Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Wolverhampton. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and...

  • Parts Advisor

    4 months ago


    Wolverhampton, United Kingdom Recruit123 Full time

    This is a great opportunity to join a well-established accident repair business currently located across various sites in the UK. Our client is continuing to grow and develop their business to meet the requirements and demands of all their customers. Because of this, they are now seeking an energetic, enthusiastic Parts Advisor to join their busy commercial...

  • Car Parts Advisor

    3 months ago


    Wolverhampton, United Kingdom 1st choice breakers Full time

    **Parts Advisor** 1st choice breakers ltd is a leading global supplier of automotive parts company, based in Wolverhampton, we are looking for a new team member to join. the parts department. **Requirements**: - advertising listings online such as eBay, Facebook, gumtree (must know how to advertise on theses websites) - answering phone calls to provide...


  • Wolverhampton, United Kingdom Tesla Full time

    Tesla participates in the E-Verify Program **What to Expect** Do you want to help accelerate the world’s transition to sustainable energy? At Tesla that is our mission. We are looking for Parts Advisors to support the Service Centers across the United Kingdom and Ireland. Our Parts Advisors play an important role in service operations, offering parts...

  • Insight Advisor

    4 months ago


    Wolverhampton, United Kingdom Bromford Full time

    If you’re passionate about providing great customer service, you enjoy building relationships and having great conversations, you belong at Bromford. To be successful here, you’ll need to be someone who genuinely cares about people. This is not your typical office or administrator job; if you enjoy interacting with a wide range of people on the phone,...

  • Parts Advisor

    3 months ago


    Wolverhampton, United Kingdom Jardine Motors Group Full time

    Are you a mechanical whiz and have a talent for problem solving? A confident communicator and passionate about providing the best possible service? If so, you’ll be a perfect fit at Wolverhampton Audi. We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with the highest level...

  • Service Advisor

    4 months ago


    Wolverhampton, United Kingdom Automotive Recruitment Consultants Full time

    **Service Advisor - Wolverhampton**: **Our Client has asked us to look for a Service Advisor for a big brand site in Wolverhampton** Reporting to the Service Manager you will be responsible as part of an experienced team for the smooth running of the Service Department. The Service Advisors role consists of first class customer/people handling skills, a...

  • Sales Advisor

    1 month ago


    Wolverhampton, Wolverhampton, United Kingdom Vistry Group Full time

    Position OverviewWe are thrilled to present a fantastic opportunity for a Sales Advisor to become a vital part of our team at Vistry Group. This role is pivotal in ensuring the smooth operation of our marketing suite, adhering to the established customer journey. As a Sales Advisor, your responsibilities will encompass: Managing the daily activities within...


  • Wolverhampton, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in optics and hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Hearing Advisor you will spend your time on various aspects of...

  • People Advisor

    5 months ago


    Wolverhampton, United Kingdom The Haven Wolverhampton Full time

    The Haven is looking for an enthusiastic people centred Advisor to work alongside the Senior People Business Partner to deliver and drive forward our people strategy. We want creativity, innovation, and passion to improve employee experience. We want to help employees be THE BEST they can be. As an Advisor, you will play a pivotal role in driving excellence...

  • Mortgage Advisor

    4 months ago


    Wolverhampton, United Kingdom Connells Full time

    Mortgage Advisor Connells Estate Agency are looking for a Mortgage and Protection Advisor to join them in Wolverhampton. OTE £60k What’s in it for you? Excellent internal progression to support your career aspirations Lucrative earning potential and uncapped commission Abundance of lead opportunities Supportive and rewarding environment...

  • Customer Advisor

    3 months ago


    Wolverhampton, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts/Stock Flow** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Wolverhampton** We believe anyone can improve their home to make life better. Every day, we give our millions of...


  • Wolverhampton, Wolverhampton, United Kingdom Pendragon Full time

    Porsche Service Advisor Apprentice OpportunityWe are seeking a motivated and enthusiastic individual to join our team as a Porsche Service Advisor Apprentice. As a key member of our aftersales team, you will have the opportunity to develop a diverse range of skills and gain a valuable Level 3 qualification in Customer Service.Key Responsibilities:Learn and...


  • Wolverhampton, Wolverhampton, United Kingdom Pendragon Full time

    Porsche Service Advisor Apprentice OpportunityWe are seeking a motivated and enthusiastic individual to join our team as a Porsche Service Advisor Apprentice. As a key member of our aftersales team, you will have the opportunity to develop a diverse range of skills and gain a valuable Level 3 qualification in Customer Service.Key Responsibilities:Learn and...

  • Customer Advisor

    4 months ago


    Wolverhampton, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Bridgnorth Garden Centre, Shipley-Wolverhampton on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...

  • Customer Advisor

    3 months ago


    Wolverhampton, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Gardenlands in Shipley, Wolverhampton, on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Customer Advisor

    3 months ago


    Wolverhampton, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Hollybush Garden Centre, Shareshill, Wolverhampton on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...


  • Wolverhampton, United Kingdom Everest People Solutions Full time

    Job Role: Human Resources AdvisorSalary: £32,000 Location: Bilston, WolverhamptonType: Full Time / PermanentIf your skills, experience, and qualifications match those in this job overview, do not delay your application.Overview:Everest People Solutions is recruiting for an HR Advisor for a large food processing business based in Wolverhampton. As HR...