Customer Service Advisor
2 weeks ago
**Customer Service Advisor Job in Southbourne**
Dovetail Recruitment is excited to be working with a well-established, growing company who are looking for a Customer Service Advisor to work in their small friendly team based in Southbourne.
As a Customer Service Advisor, you will be the first point of contact providing telephone and administration support to the company’s new and existing customers. The ideal person to fit this position will be a confident, positive, with a can-do attitude that can hit the floor running and add value straight away.
**Duties and Responsibilities**:
- Answering incoming customer service calls from new and existing customers
- Supporting the business with sales administration
- Processing customer orders
- Additional sales support tasks as and when required
- Problem-solving any discrepancies with attention to detail
- Data input into inhouse CRM Horizon full training will be provided
**Knowledge and Experience**:
- Experience working in a busy office-based customer service environment
- Computer proficiency including using PC/Outlook/Internet Browsers
- Strong communication skills at all levels
- Experience in providing a high level of customer care
- Excellent attention to detail and accuracy
**Salary and Benefits**:
- £20,000 - £24,000 per annum
- Monday - Friday 9:00 am - 5:30 pm
- 25 days holiday + bank holidays
- Ample tea and coffee with kitchen facilities
- Beautiful location, close walk to the beachfront
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Dorset: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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