Reefer Administrator

We are currently recruiting for a permanent Administrator to join our Container Refrigeration team in Felixstowe depot. As an Administrator you will be responsible for providing effective administrative support to the Reefer department whilst maintaining excellent customer service.

This is a full-time, permanent position. Hours of work are 9am - 5pm or 11am - 7pm to be worked on a rota basis.

**Key responsibilities**:

- Ensure containers are booked in/out of the depot.
- Generate invoices.
- Generate customer stock reports, manage and control warranty claims through manufacturer’s systems.
- Ensure all invoice queries are dealt with in a timely manner to facilitate payment.
- Provide estimates to customers in a timely manner with accurate information.
- Monitor customer booking requirements and input into Pentalver system accurately and on time.
- Manage customer orders from enquiry, ensuring the Refrigeration team understand requirements and the order is met in a timely manner.
- Assist with ensuring all refrigeration software is up to date and downloaded.

**Requirements**:

- Proven administration experience.
- Previous experience in an engineering industry - preferred.
- Strong computer skills, including Microsoft Word and Excel.
- Excellent customer service skills.
- A versatile and flexible approach to work.
- Ability to work as part of a team.
- Ability to work under pressure.
- Proactive, innovative and creative approach to problem solving.
**In return you will receive**:

- Competitive salary
- 25 days of annual leave (plus Bank Holidays)
- Life Insurance
- Employee Assistance Programme
- Pension scheme
- Regular training

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday