Internal Sales

6 months ago

Trafford, United Kingdom Neville Johnson Ltd Full time

BHID Group are the UK’s leading fitted furniture company with more than 35 years’ experience in creating bespoke luxury interiors for four market leading brands; Neville Johnson Furniture, Neville Johnson Staircases, Tom Howley Kitchens and London Door Company. The group employs in excess of 500 employees.

Due to continued growth, we are looking to expand our internal sales team with this role focusing on the Neville Johnson and London Door brands.

The Internal Sales Exec will be responsible for making outgoing call to customers, inputting data into business systems and supporting the wider sales team.

**Key Responsibilities**
- Make outgoing customer calls to assist sales team with arranging meetings
- Contact customers in response to correspondence or feedback
- Work closely with the field sales team on customer engagement
- Input sales enquiries on to our Data Management system;
- General sales administration and data processing;
- Answer incoming calls in a timely and pleasant manner, directing queries to relevant departments where necessary;
- Meet/exceed monthly target levels of productivity and performance, including lead to appointment conversion.

**Measures of Success / KPI’s**
- Ability to quickly learn in-house IT systems
- Strong attention to detail
- Have excellent time keeping and demonstrate flexibility to working hours
- Pleasant and positive telephone manner
- Work as part of a team but can also use own initiative.

**Benefits**
- Opportunity to benefit from an excellent OTE
- 22 days annual leave plus bank holidays (rising with service).
- Contractual pension with salary exchange.
- Free parking.
- BHID Connect - through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers.
- Wellbeing centre - exercise videos, mindfulness tools, nutritional and financial advice.
- Employee Assistance Programme - access to 24/7 counselling and support helpline.
- Employee Mortgage Services - through our partnership with Charles Cameron we provide access to mortgage advice and education services.
- HCCP - Health Care Cash Plan providing cash back on dental, optician etc at reduced rates
- Christmas functions.
- We are constantly reviewing our benefits and have some exciting new initiatives coming soon

**Job Types**: Full-time, Permanent

Pay: £23,000.00 per year

**Benefits**:

- Casual dress
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Transport links
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Reference ID: MAN-SAL-001057

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