Customer Service Agent
4 weeks ago
Overview
**Reference**
105JG
**Salary**
£26,000 - £26,000/annum + benefits
**Job Location**:
- United Kingdom - England - Greater London - Romford
**Job Type**
Permanent
**Posted**
Thursday, November 23, 2023
**JG83**
**Job title: Customer Service Advisor**
**Location: Romford (RM1) - Office based**
**Salary: £26,000 + bonus**
**Hours: 40 hours per week Monday to Friday ( 9am to 6pm)**
**The Company**:
Our client is one of the most rated motor insurers providing outstanding customer service to their customers. They have been running since the early 2000’s the company has gone from strength to strength gaining a fantastic network of underwriters.
**The Role**:
Working in a friendly genuine team you will be providing a five star customer service going above and beyond to meet the customer’s needs.
**Key Duties**:
- To successfully manage calls regarding insurance and record the outcome of each contact.
- To manage customer service requests.
- To support the team by taking overflow calls when required.
- Learn and develop skills to progress through each area of the customer service department.
- Act with authenticity, due care, skill and diligence.
- Be open and honest with our regulatory body.
- Pay due regard to the interest of customers and treat them fairly.
- Maintain a professional and courteous manner towards your fellow team members, customers and clients.
Ritz Rec
Jorden Griffiths
Contact information
Jordan Griffiths
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