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Test Administrator

4 months ago

Nottingham, United Kingdom Kaplan International Full time

**Test Administrator**

**Full Time Salary**: £21,255 + benefits.

**Start date**:As soon as possible

**Location**:You will have the opportunity to work from home or in Kaplan’s colleges in Bournemouth or Nottingham.

**Closing date**: 15 January 2023

**Kaplan International Tools for English**

We are looking for an enthusiastic and dedicated team member to perform a broad range of tasks including test administration, customer support and promotional activities.

**About You**:
To be considered for the role, you’ll need:

- Excellent attention to detail and ability to see tasks through to completion
- Excellent written and verbal communication and customer service skills
- Confidence in IT, including Microsoft software such as Excel and Word
- Strong time management skills with ability to deliver to deadlines
- Ability to manage and prioritise workload
- An organised and methodical approach to work
- The ability to work effectively on an individual basis and as a member of a team
- Ability to work under pressure, to tight deadlines in a fast-moving environment
- Strong intercultural skills
- Experience working with students in higher education settings (desirable)

**Main Responsibilities**:

- End-to-end management of test administration, including client onboarding, test scheduling, issuance of results reports/preparation of certificates
- Providing support for test takers and maintaining accurate records of test details
- Working with the Product Director to assist with the organisation and management of a range of short, medium, and long-term projects or business-as-usual activities requiring test administration
- Supporting graders (onboarding, invoicing, responding to/escalating queries)
- Dealing with enquiries and providing customer support for client organisations and test takers
- Assisting with record keeping, meeting management and minute-taking
- Assisting with research and monitoring competitors and market opportunities
- Assisting with development and distribution of promotional material
- Other responsibilities as assigned by the Product Director

**How to apply**

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**_ Applicants must be able to provide proof of eligibility to work in the UK._**

**About Kaplan International Pathways**

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

£21,255 + Benefits