Customer Administrator

2 weeks ago


Rackheath, United Kingdom Seaglaze Group Full time

**About the Job**

This role is office based and is 45 hours per week Monday to Friday; 8.00am to 5.30pm. Flexibility may be required around the times of trade and retail shows to prepare for the exhibitions.

**Responsibilities**

We have a range of products to select from; you will need to understand the customers’ needs and provide them with the most appropriate solution. Administrative duties will include the input of all quotes and orders, delivery enquiries and dealing with any after sales issues as well as liaising closely with production shopfloor to ensure customer orders are completed correctly and on time.

**Qualifications / Experience**

You will also need to be confident with basic maths as this role will require someone who is able to understand dimensions/measurements as well as 2 dimensional drawings. A ‘can do’ and positive attitude as well as problem-solving skills are essential. Marine industry experience is advantageous but not essential.

**Salary & Benefits**

Remuneration will be up to £28,000 per annum with a company pension being offered after successful completion of the probationary period.

**About Your Company**

Based in Rackheath near Norwich, Seaglaze Group are a family-owned company that has been established for half a century. We employ 50 staff across our 2 factories, manufacturing high quality, bespoke products ranging from specialised glass to products for the boat building industry. For those who have a ‘can do’ and positive attitude we always look to develop our people and help them to succeed and progress within the Group.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Rackheath: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What notice are you required to give your current employer?
- How will you travel to work and how long will your commute take you?
- What appeals to you about our Customer Administrator role?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (required)

Work Location: One location

Reference ID: XP1206


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