Operations Coordinator

4 weeks ago


Birmingham, United Kingdom Blue Sky Guttering Ltd Full time

Blue Sky Guttering offer nationwide Gutter maintenance to Commercial and Residential customers. We pride ourselves at offering the best service in our field and exceptional customer service.

We are looking for a person to join our fast-paced office team. The role is varied, and you will be dealing with all our operational needs, customers and our mobile work force on the telephone and online.

We require a reliable person that has good attention to detail and has experience in dealing with the public. Great communication and team working skills are very important in this role.

**The job involves**:

- Calling clients in response to web enquiries
- Booking jobs for the field sales team using our booking and CRM system
- Taking inbound customer calls
- Dealing with customer and mobile work force enquires, data entry and working as part of a small team.
- Creating quotations and invoices for clients
- Assisting with general administrative duties
- Contributing to a happy and positive working team environment.
- Engaging and polite manner with customers.
- Confident and enthusiastic, with the ability to build rapport easily with a variety of customers.
- Self-initiative, capable to work individually as well as part of a team
- Excellent interpersonal skills
- Computer literate
- Previous experience in a similar role would be highly advantageous

We can be a very busy office dealing with corporate, business and residential customers, experience with our CRM system (Big Change) would be a benefit but not necessary as training will be given.

This is a full time role:
Monday - Friday

**Job Types**: Permanent, Full-time

Ability to commute/relocate:

- Solihull, B90 4PD: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

**Salary**: £18,000.00-£22,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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