Service Desk Analyst

2 weeks ago


Birmingham International Airport, United Kingdom Reed Secure Full time

Reed Secure are working with a specialist Law Enforcement organisation in Birmingham, they have a number of exciting Service Desk Analyst opportunities available for an initial 6 month contract.

This role will provide you the opportunity to work at the forefront of national security and public safety to help keep our communities safe.

IT has never been more important to policing. This role will provide you the opportunity to work at the forefront of national security and public safety to help keep our communities safe.

Please note that you’ll be working a 24/7 shift-based rota and that this role requires applicants to have an existing SC or DV security clearance that will not expire for the duration of the contract. Applicants must also be willing to undergo NPPV3 vettingvia the MPS.

**Essential Skills**
- Customer Service Experience
- Knowledge of common IT software, hardware and terminology
- Excellent standard of written English
- Ability to work 24/7 and 12 hour shifts
- Full UK Driving Licence
- Existing SC or DV Security Clearance is essential

**Desirable Skills**
- ITIL Foundation Certificate
- Experience of STRAP Environments
- Experience of HMG Protective Marking Scheme
- Experience within a secure police or public sector environment


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