Tactical Planner

**LET’S CUT STRAIGHT TO IT**

**Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Hafren Dyfrdwy a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.**

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

We have a brilliant opportunity to become a Workflow Management Technician in our Non-Infra Planning & Scheduling Team

The Planning & Scheduling function is a key part of our Water Treatment Department within Hafren Dyfrdwy. In this role you will work closely with the wider HD Water Treatment P&S Team, HD Water Treatment Operational teams, and Network Control to ensure that we are delivering an efficient and effective plan day to day across the HD area.

As a Workflow Management Technician you will be responsible for the in-day and future planning and management of all Operational and Maintenance tasks within any of our Non-Infra HD work centres. This will involve using SAP to build, amend and manage tasks, and CLICK to dispatch and monitor the day’s plan.

Day to day you will be a core point of contact for HD Operational teams and Network Control to support the day’s plan and ensure any reactive requirements or issues are managed. You will also be key in providing understanding and insight specific to the performance of your work centre/s, and ensuring that we are delivering the highest standards of service for our customers.

Sound like something that interests you? Then read on.

**LET’S TELL YOU MORE**

Your key accountabilities in helping us will be:

- To create and manage an efficient and effective plan for the HD WT Teams.
- To be the core contact for progress or amendments to the plan both ‘on the day’ and into the future.
- To manage the plan within Click
- dispatching the work to the teams and managing the plan ‘on the day’- tasks in jeopardy, tasks suspended or tasks needing to be re-arranged.
- Work closely with P&S colleagues, WT Operations and Network Control to ensure amendments to the plan are mínimal and required.
- To manage tasks based on priority and SLA and ensure we are performing to the highest standard possible based on resource available.
- To organise and lead weekly Planning and Maintenance meetings.
- To work alongside Operations and the POM Team to ensure all tasks are fit for purpose and required.
- Help to highlight any problematic assets causing repeat visits due to repeat issues or alarms.
- To use Power BI to help you work centre/s better understand their performance.
- To build follow on tasks, or additional jobs/ tasks within SAP.
- To manage ‘SAP housekeeping’ within your work centre. This means ensuring superseded tasks are removed, time allocated to tasks is accurate, suspended and rejected tasks are handled and all relevant tasks are correctly ‘technically completed’.
- To liaise with the Planning Assistant and arrange Operational presence at sites taking deliveries.
- Working with the Capital teams to provide insight and information on wanted or proposed works.
- To support the team Planning Assistant as and when required with ordering, receipting, and managing time admin requests.
- To further build relationships within HD and with STW through working in a collaborative manner with all stakeholders and teams, to achieve quality throughout the end-to-end process of WT Planning & Scheduling and all associated processes.
- Achieve the teams agreed performance targets and ensure SLAs are met.
- Participate in team comm cells and take on ad hoc work stream activity as required.

**WHAT WE’RE LOOKING FOR**

Of course, it’s important that we attract the right skill sets, and those with the right experience, but we value character, positivity, and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.

We are looking for someone with the ability to work at pace, and at times under pressure, while remaining calm, organised, and focused.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

**We do more, because we care.**

**HOW WE’LL REWARD AND CARE FOR YOU IN RETURN**

It’s not just a job you’ll get here