Bank Receptionist

4 weeks ago


Royston, United Kingdom Priory Healthcare Full time

**_Ready for the recognition _**_and rewards you deserve?_**:
**We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort. So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.**:
Kneesworth House is a 155 bed mental health hospital situated in Cambridgeshire (on the borders of Hertfordshire) with good commuting access to / from London. The hospital has a full pathway of care including medium, low secure, locked rehabiltation and open recovery wards situated across the site.
- To operate the hospital’s security (airlock system in accordance with Departmental Procedures).
- Ensure all visitors adhere to the hospital security procedures
- To be responsible for all operational keys ensuring all security logs are completed
- To be responsible for ensuring all Agency and Bank staff follow and understand all security procedures before allocation of keys
- To act as the main point of contact for fire alarms and medical emergencies in line with hospital procedures
- To complete all night security audits and logs
- To contact on call staff when required using the hospital’s pager system
- To broadcast messages in a clear precise manner across the hospital site using the hospital radio system
- Ensuring visiting customer referrers, patients, relatives, professional and general visitors are met in a courteous, efficient and professional manner
- Receive and process incoming and outgoing calls quickly courteously and efficiently
- To maintain the reception diary, communication and handover logs along with all other records and logs held on reception
- Liaising with the hospital drivers as a point of contact for all transport needs
- Recording and logging the hospital pool vehicles when leaving site, ensuring that all necessary paperwork has been completed by the pool car drivers
- Booking and recording of all taxies used by the hospital
- Ensuring all ward mobiles are fully charged and that all appropriate logs are completed
- To attend all departmental meetings, mandatory hospital and departmental training

To be trained on all Reception areas for cover as when required including Weekends, Bank Holidays and Nightshifts.

We are looking for cover on the following shifts:
13:00-21:00

15:00-21:00

17:00-21:00