Receptionist

**Receptionist**:
**Band 2**:
**Main area**
- Admin
- **Grade**
- Band 2
- **Contract**
- Fixed term: 6 months
- **Hours**
- Full time
- Part time
- Job share

37.5 hours per week
- **Job ref**
- 201-23-298**Site**
- Longreach House
- **Town**
- Redruth
- **Salary**
- £20,270 - £21,318 Pro rata
- **Salary period**
- Yearly
- **Closing**
- 06/03/2023 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**:

- We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns._

**_ Great Organisation_**_ _**:

- We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems._

**_ Great People _**:

- We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care._

**_ Great Partner_**:

- With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
We are looking for a conscientious, enthusiastic admin clerk / receptionist to join the administrative team at Longreach House, mental health inpatient unit. This is an interesting and challenging opportunity for someone with good communication, organisational and IT skills. You will join a small team of admin staff supporting the Inpatient Administrator, Ward Managers and ward staff at Longreach House.

The post holder will be expected to communicate effectively and sensitively with all service users, carers, staff and external agency staff, promoting good working relationships and commit to maintaining confidentiality and quality of the service.

This is a full time post working 37.5 hours per week (Monday - Friday 9am to 5pm)

Full training will be provided as well as having the support from the rest of the administrative team.

**Main duties of the job**:
To provide an efficient admin and front of house reception service at Longreach House mental health inpatient unit.
To be an integral part of the team assisting in the smooth running of the administrative office providing efficient administrative support in the provision of mental health services.

This role will also support with the ordering of catering supplies.

**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

**Deta