Concierge & Security Assistant

2 months ago


Aldershot, United Kingdom The Riverside Group Full time

**Job Title: Day Concierge and Security Assistant**
**Contract Type: Permanent, Full-time**
**Salary: £22,998.93 per annum**
**Working Hours: 37.5 hours per week**
**Working Pattern: Early Shift (0800 - 1600) and Late Shift (1345 - 2145)**
**Location: Mike Jackson House, Sheeling Close, North Lane, Aldershot, GU12 4JZ
**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**The difference you will make as a Day Concierge and Security Assistant**

You will also monitor access to schemes and visitors and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour.

**About You**

We are looking for someone with:

- Experience of working in a customer focused environment
- Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required
- Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake.
- Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

**Role Profile**
- Act as an initial point of reference on the phone, or in a reception area as required.
- Implementing night security systems, ensuring overall safety and security of the scheme
- Responds to faults as discovered.
- Monitor access to schemes and visitors.
- Meeting the requirements of health and safety policies and practices.
- Reporting incidents and anti-social behaviour.
- Carry out domestic tasks (cleaning communal areas) to a high standard.
- Effective recording of information.
- Implementing policies and procedures to ensure effective service delivery.
- Advises management promptly of any signs of problems or concerns about a client.
- Reporting repairs to maintenance contractors by using appropriate systems.
- Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination.
- Promote and encourage a high level of client involvement, consultation and communication.
- To understand your role in the organisation and to be accountable for your contribution to maximise profitability
- To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way
- To understand that your efforts will be client led.
- To understand that Riverside is a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures
- Working within a multi-disciplinary team of housing and support staff, and meeting the requirements of a rota system.

**Other Information**:

- You will be required to work a range of shifts on a 24 hour, 7 days per week rota basis.
- You will undertake regular training to enable you to deliver your role safely.
- From time to time you may be required to undertake additional duties and responsibilities of an equivalent nature, in consultation with your Line Manager.
- The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

**Person specification**

**Essential**
- Experience of working in a customer focused environment
- To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required

**Desirable**
- Experience of providing direct care to a diverse group of customers



  • Aldershot, United Kingdom Seven Resourcing Full time

    Seven Social Care is looking for a Concierge & Security Assistant to fill a fantastic role in Aldershot. **The role**: As a Concierge & Security Assistant you will act as an initial point of reference in the reception area and on the phone. **Key Responsibilities**: - Implement night security systems, ensuring overall safety and security of the scheme. -...


  • Aldershot, United Kingdom Seven Resourcing Full time

    Seven Social Care is looking for a Concierge & Security Assistant to fill a fantastic role in Aldershot. **The role**: As a Concierge & Security Assistant you will act as an initial point of reference in the reception area and on the phone. **Key Responsibilities**: - Implement night security systems, ensuring overall safety and security of the scheme. -...


  • Aldershot, United Kingdom 4Recruitment Services Full time

    4Recruitment Services are seeking a Concierge & Security Assistant Aldershot for our client who operates a supported housing serviceto single veterans who are homeless or at risk of homelessness and who have support needs. Many of the service usersare ex-servicemen and women who understand the unique needs prevalent to veterans. It’s a friendly,...


  • Aldershot, United Kingdom Total Security Services Full time

    TSS have an exciting new career opportunity, for security officers working alongside one of the biggest global retail companies, Tesco. With growth opportunities and a speedy onboarding process, TSS is a perfect fit for starting or progressing your security career! Area: Aldershot Pay rate: £13.25   Benefits: Employee discount scheme ...


  • Aldershot, United Kingdom Total Security Services Full time

    TSS have an exciting new career opportunity, for security officers working alongside one of the biggest global retail companies, Tesco. With growth opportunities and a speedy onboarding process, TSS is a perfect fit for starting or progressing your security career! Area: Aldershot Pay rate: £13.25   Benefits: Employee discount scheme ...

  • Static Security

    7 days ago


    Aldershot, United Kingdom Shield Security Services Ltd Full time

    **Relief Security Officer Required** We currently require a professional Static Relief Security Officer to join one of our prestigious contracts. You will ensure the safety and security of people, premises and property. You will be working at various sites with in a radios area of 25 miles from Aldershot. Required as a relief officer, you will be trained...


  • Aldershot, United Kingdom Platinum Security Services Full time

    **Working Friday and Saturday nights 22:00 - 03:00** Duties - Ensure the safety and security of the premises and individuals within - Monitor and control access to the premises - Conduct regular patrols to prevent unauthorized entry and maintain order - Respond to incidents, disturbances, and emergencies as necessary - Provide excellent customer service and...

  • Security Supervisor

    5 days ago


    Aldershot, United Kingdom O.C.S. Full time

    About The Role*** A key member of the Operational team responsible for Managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met. We are recruiting a Security Professional based on site at His Majesty’s Court & Tribunal Service building at Westminster Magistrates Court. No...

  • Day Reception

    5 days ago


    Aldershot, United Kingdom Lakeside Leisure Group Full time

    We are now looking for a Day Reception/ Security to cover 5 Days per week - Wednesday - Sunday - 8am to 8pm **Responsibilities will include**: - Manning reception - Assisting with guests requirements - Answering telephone - Security Patrols - Dealing with guest queries along with contracted Staff - Completing necessary paperwork inline with policies -...

  • Static Security Guard

    2 months ago


    Aldershot, United Kingdom All In Black Ltd Full time

    **All In Black Security are recruiting SIA Licenced Security Personnel for Security Guarding in Bordon, Hampshire.** - As work is based in the Bordon, Hampshire area, please ensure you have suitable travel arrangements in place._ **Duties as a Static Security Guard are, but not limited to**: - To ensure site is fully secured by carrying out Foot & Mobile...

  • Security Access

    2 weeks ago


    Aldershot, United Kingdom Aspire Defence Services Ltd Full time

    So, you’re looking for a new job in administration. How about an exciting role working on a military estate in support of our Army customers? You’ll get to work from a fantastic location helping to provide security access to customers. Join a great teamat Aspire Defence Services As a Security Access Administrator, you’ll be responsible for producing...

  • Security Access

    1 week ago


    Aldershot, United Kingdom Aspire Defence Services Ltd Full time

    **So, you’re looking for a newjob in administration. How about an exciting role working on a military estate in support of our Army customers? You’ll get to work from a fantastic location helping to provide security access to customers.Join a great team at Aspire Defence Services** As a Security Access Administrator, you’ll be responsible for...


  • Aldershot, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 270695**Salary**: - £27,500- + substantial pension and benefits**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Business area**: - MOD - Defence Infrastructure Organisation - Ministry Of Defence Guard Service**Type of role**: - Defence Operations - Security**Working pattern**: - Full-time,...

  • Accounts Assistant

    3 weeks ago


    Aldershot, United Kingdom Howett Thorpe Full time

    **Overview** **Accounts Assistant - About the Role** - Previous experience working within Accounts Payable and Accounts Receivable. - Experience in Raising and processing Purchase Orders. - Exposure in Bank & Credit Card Reconciliations. - A good understand of MS Excel. - Excellent time management skills. **Accounts Assistant - Benefits** - 25 days annual...

  • Asset Manager

    2 weeks ago


    Aldershot, United Kingdom Aspire Defence Services Limited Full time

    Are you on the hunt for a dynamic role in a fast-paced internal customer environment? How about an exciting role contributing to the seamless supply and delivery of materials to our esteemed Army customers. Youll be at the heart of daily supply and delivery operations Join a great team at Aspire Defence ServicesTake the next step in your career now, scroll...

  • Asset Manager

    2 weeks ago


    Aldershot, United Kingdom Aspire Defence Services Limited Full time

    Are you on the hunt for a dynamic role in a fast-paced internal customer environment? How about an exciting role contributing to the seamless supply and delivery of materials to our esteemed Army customers. Youll be at the heart of daily supply and delivery operations Join a great team at Aspire Defence ServicesTake the next step in your career now, scroll...

  • Asset Manager

    1 week ago


    Aldershot, Hampshire, United Kingdom Aspire Defence Services Ltd Full time

    Are you on the hunt for a dynamic role in a fast-paced internal customer environment? How about an exciting role contributing to the seamless supply and delivery of materials to our esteemed Army customers. You’ll be at the heart of daily supply and delivery operations Join a great team at Aspire Defence Services… Whilst advertised as an Asset Manager,...

  • Project Assistant

    2 weeks ago


    Aldershot, United Kingdom Seven Resourcing Full time

    Seven Social Care is looking for a Project Assistant to fill a fantastic role in Aldershot. **The role**: As a Project Assistant you will assist in the provision of a housing and support service for vulnerable clients, assisting in the day-today delivery of the service for supported schemes. **Key Responsibilities**: - Assist in the provision of a...

  • Purchasing Assistant

    2 weeks ago


    Aldershot, United Kingdom CNC Precision Full time

    **Purchasing Assistant** **Main Purpose of Job: Purchasing Assistant** - Working with the Purchasing Manager in the purchase process, tracking metrics to reduce expenses, negotiating deals, and managing suppliers. - The role primarily will be data administration, raising orders and liaising with suppliers, collaborate with relevant managers and...


  • Aldershot, United Kingdom Mobile Technical Staff Full time

    Main Purpose of Job: - Working with the Purchasing Manager in the purchase process, tracking metrics to reduce expenses, - negotiating deals, and managing suppliers. The role primarily will be data administration, raising - orders and liaising with suppliers, collaborate with relevant managers and directors.**Salary**: £12/hour - Hours: Monday - Thursday,...