Supported Housing Concierge

3 weeks ago

Tyne and Wear, United Kingdom Home Group Limited Full time

Supported Housing Concierge

Newcastle upon Tyne, Gateshead, North Tyneside or Northumberland

Full Time (37.5 hpw) or Part Time hours available

Salary £19,360 pa or £9.90 ph plus great benefits

**Keeping our customers, communities and buildings safe and secure. That’** when it hits home.**

Are you calm under pressure with great communication skills? We’ve got the perfect job for you as our Supported Housing Concierge

Maybe you‘ve worked in public service, or perhaps the military and get a kick out of supporting the most vulnerable in society. Either way you know what’s required to look after the public and our customers too.

We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers, but also those with quite complex care needs. Your focus will be on making sure that our customers are safe, that our buildings are secure and pleasant places to be, and that we get on with our neighbours.

**About you**

If you are looking for a quiet and calm night security job, this is not the job for you This isn’t a simple night working job stuck in an office monitoring CCTV or patrolling the premises. There is so much more to this Supported Housing Concierge job than that You’ll be the first line of support for our customers when the wider team or their own support network aren’t around to help

You’re sociable and interested in people and their stories and like getting to know people. Our use your people insights and keen eye for detail to spot changes in behaviour. You recognise when things are about to go wrong and are confident intervening in a sensitive way.

As our Supported Housing Concierge you’re definitely a team player, but you need to be one who is also confident working alone. You’ll have the full back up of our wider team including our out of hours emergency support team. However, there will be times when you’ll have to think on your feet and manage a situation on the spot.

You’ll manage the health and safety of the building during your shift. You’ll patrol to check fire doors, making sure everything is locked and secure, as well as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well

**What’s in it for you?**
- Fair wages, we’re a Living Wage Foundation accredited employer
- 25 days annual leave that rises to 30 days
- Paid DBS and induction
- We look after you and your wellbeing, as seen through our Investors in People Platinum and 5th Best place to work in the UK
- Check out more about our great benefits and rewards

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**About this job**

Press the APPLY NOW button to download the Housing Concierge job description, and find out more about Home Group. We’ve got some short films that show you what it’s like to work here or for help to apply, there are some great templates to help you. Finally, do let us know if there is anything we can do to help you shine in this process

**Closing Date***: 27.Oct.22, 5:59:00 PM

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