Complaints Handler

2 weeks ago


Edinburgh, United Kingdom Pertemps Network Group Full time

**Job Description**:
Pertemps are delighted to be working with our public sector client to recruit for a Complaints Handler on a temporary basis.
Role - Complaints Handler
Location - Central Edinburgh
Hours - Monday - Friday, 36 hours per week (0830 - 1700)
Duration - Ongoing
Pay rate - £11.81 per hour
Immediate start
- Taking details from customers- Logging cases on the system- Reviewing information- Investigating complaints- Responding to complaints- Liaising with internal and external stakeholders- Ensuring complaints are followed through to a satisfactory conclusion- Any other tasks as required


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