Business Support Administrator

4 months ago

Bournemouth, United Kingdom Gama Aviation Full time

**Vacancy Name**
- Business Support Administrator

**Vacancy No**
- VN902

**Employment Type**
- Full-Time

**Division**
- Ground

**Work Location**

**Job Details**

**/ **Position**:Business Support Administrator
- **/ **Location**:Bournemouth
- **/ **Working Hours**:Mon-Fri, 0930-1800 (occasionally early shift 0730-1600)
- Gama Aviation is currently recruiting for a Business Support Administrator to join our talented and progressive team at our modern Bournemouth base facility. If you have an eye for detail, are process driven and highly organised, then this role is for you.
- As part of our Front of House team supporting a busy environment, this position will be responsible for providing a high quality and professional welcome and management of all visitors to the site. In conjunction with this, you will also provide efficient administration support in order for our facility to function smoothly. This is an integral role within the team maintaining a professional and organised reception and office environment.
- We are looking for a diligent and enthusiastic individual who is flexible, hardworking, works well as part of a team and under their own initiative.
- **/ **About us**:
Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
- With operations in the UK and Middle East a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.
- **/ **Responsibilities**:

- Operate the reception desk and greet customers, visitors, and guests warmly
- Manage the visitor book and issue relevant passes according to company procedures
- Provide customer support, accompany guests as necessary, and assist with their needs
- Answer incoming telephone calls and direct them accordingly
- Handle incoming and outgoing mail efficiently
- Order and maintain stock levels of stationery and office supplies
- Manage meeting room calendars and ensure they are fully equipped and maintained
- Organize catering for internal meetings and events
- Assist with planning inductions for new employees
- Travel and Accommodation Management
- Book and manage accommodation and travel requirements as needed
- Tracking all cars within the Gama Fleet and maintaining records
- Liaising with Finance to check leasing invoices and with Stores Manager for maintenance
- Organising paperwork for new vehicle acquisitions
- Keeping track of serial numbers for unregulated laptops and liaising with Head of IT
- Ordering and processing uniforms for new and current employees
- Assist management with general administration tasks as required
- Provide support to other departments during times of absence, holidays, or high workload
- Perform any other duties as reasonably requested by the company

**/ **Skills, Qualifications and Experience required**:
**Essential**
- Previous experience in a receptionist or customer service role is essential
- A can-do attitude, adaptable, flexible and willing to help wherever you can, no matter how large or small the task is
- Impeccably organised, and understands the importance of attention to detail when aiming to deliver standout quality in all that you do
- An excellent written and verbal communicator, working with stakeholders at all levels, who can positively reflect our company values and principles
- Ability to multi-task, problem solve and thrive in a busy and fast-paced environment
- Unquestioned integrity and highly accurate in all tasks
- Strong IT skills including experience with MS Word and Excel

**Advantageous**
- Experience within the aviation/aerospace industry will be highly advantageous
- High school diploma or equivalent required; additional education or certification in office administration or related field is advantageous

**/ **In addition to a Competitive Salary, we will offer you**:

- Competitive Group Pension Scheme
- Comprehensive Life Assurance *
- Comprehensive Income Protection *
- Comprehensive Travel Insurance *
- Comprehensive Private Healthcare (after successful passing of probation) *
- Free Car Parking
- Investment in Training, Qualifications and Professional Development
- _(Subject to insurance underwriting)_

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