Team Leader/senior Support Worker

7 months ago

Acocks Green, United Kingdom Kelso Care Consortium Ltd Full time

**Job description**

**Kelso Care Consortium**

**Job Description: Senior Support / Team Leader Supported Living Services**

**ROLE SUMMARY**

Working within Kelso Cares Supported Living Service, helping ensure quality Support and care to those who use our services.

Acting as the First line of management to your colleagues and supporting senior managers to ensure the effective, safe, and responsive delivery of services and support.
- The Team Leader will provide first line of management and lead a small team of support staff.
- They will be responsible for ensuring all current and newly referred individuals receive high quality, person centred support.
- They will lead and support practice development within the team and will provide coaching and mentoring to team members. In order to ensure the Team Leader has the opportunity to establish and maintain direct contact and involvement with those we support, an element of their role will be direct support provision.
- They will be responsible for preparing and maintaining up to date support plans and co-ordinating the provision of high quality, individualised, support by support staff.
- They will ensure good joint working practices are established and maintained with relevant parties. Key to the job is adopting a proactive approach to achieving a positive, engaging, promotional and relationship building role with Local Authorities and all other stakeholders.

**Main Tasks & Key Responsibilities**
- **To oversee the day to day running of designated services** **Support to Ensure rotas are in place to meet contracted hours of provision and effectively support the individual **Ensure records of support provision are accurately maintained **Ensure weekly returns are completed and sent to the appropriate section **Implement and monitor service systems according to policy and procedure **Manage all finances relating to the service in accordance with financial policies and procedures**:

- To support staff in the delivery of service

Provide direct supervision to support staff **Provide on-site coaching and mentoring to staff **Lead staff in writing, implementing and reviewing support plans which reflect the interests and wishes of the individual **Identify staff training needs and plan to meet these in conjunction with the Team Manager**
- **To contribute to the service provision and development**

To work on shift as agreed per service, providing direct support to the individual **Promote and support inclusion throughout the service, identifying and discussing employment and leisure opportunities in the community **Facilitate Person Centred Planning as required
- **Support to Effectively identify and contribute to learning and development activities including meeting organisational targets - **Actively supporting staff to maintain and build upon ongoing learning and development and the monitoring of competencies within their roles - Helping to identify gaps in staff or organisational training and development and supporting senior managers with the implementation and introduction of any new or updated training - help resource and locate the best training and development in order to continue to support the staff and service
- **To maintain effective communication** **Develop and maintain effective communication systems within the service **Hold regular team meetings **Ensure relevant parties involved in planning and review of support are regularly updated on changes and progress through regular, planned reviews and reports **Establish and maintain effective communication with families and relevant others
- **To Adhere to the Codes of Conduct in place for Social Care Workers **(code of Conduct for Adult Health care and Adult Social Care England 2013)

1. Be accountable by making sure you can answer for your actions or omissions.

2. Promote and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services and their carers at all times.

3. Work in collaboration with your colleagues to ensure the delivery of high quality, safe and

compassionate healthcare, care and support.

4. Communicate in an open, and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.

5. Respect a person’s right to confidentiality.

6. Strive to improve the quality of healthcare, care and support through continuing professional development.

7. Uphold and promote equality, diversity and inclusion.

**6. Additional Duties**

Team Leaders will be required to participate in local on call and sleepover arrangements where service needs dictate. **Undertake other duties as required, the above list is not exhaustive, and duties can be developed in order to continue to help meet the organisational requirements and needs of the service as a whole **Promote the organisation in a positive manner.
- Casual dress
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- On-si

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