7.5t C1 Driver Trainee

2 weeks ago

Glasgow, United Kingdom John Lewis Full time

**Join John Lewis or Waitrose today**

**At John Lewis & Partners we are famous for our reputation and customer service. We are looking for Partners who are not just after their next ‘driving job’. We are looking for Partners who want to make a difference to our customers’ experience when receiving delivery and installation of our fantastic products.**

**Job Summary**:
**Our Customer Delivery teams are the face of the John Lewis & Partners brand. As part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made with the highest level of customer service.**

**As a driver for the Partnership, you will promote the Partnership brand through a professional and courteous manner to other road users.**

**Hours of work**

**41 hours per week.**

**10:30- 21:30 Monday - Friday, 07:00-18:00 on Saturday.**

**Our Drivers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.**

**We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.**

**Duties & Responsibilities**

**What you will be doing**:
**You will be required to complete the Customer Delivery Driver Trainee programme to become a fully competent John Lewis Customer Delivery Installer, achieving the criteria measures at the end. This includes achieving your C1 licence.**

**Your typical day will start with completing all daily vehicle checks and following correct defect reporting procedures. After you have safely loaded / checked your route you will then undertake your deliveries and collections for the day alongside your colleague.**

**Communication with your customers is key and you will need to ensure you call every customer 30 minutes before you are due to arrive. Upon arrival you will deliver the customers goods to their room of choice and undertake any services that have been booked. These may include**:

- ** Installation and disconnection of white goods**
- ** Assembly of flat pack**
- ** TV installations**

**Finally, you will offer to take away the packaging.**

**Upon return to the customer delivery hub, you will complete your end of day vehicle check and debrief, ensuring any issues/defects are reported.**

**Required Experience, Skills & Qualifications**:
**Required Qualifications**:

- ** Full, clean Category B driving licence and previous driving experience**
- **Must be aged 18 or over**

**Desirable Experience**:

- ** Previous experience in a customer facing role Previous experience of the installation of white goods, building of furniture or associated skills**
- ** Strong verbal communication skills both over the phone and face to face**

**After completion of Earning Membership,as a Partner in the John Lewis Partnership you will be entitled to;**
- ** 25% Discount at John Lewis & Partners on majority of goods**
- ** 12% Discount at John Lewis & Partners on electrical & white goods**
- ** 20% Discount at Waitrose & Partners on majority of goods**
- ** The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary**
- ** From 4.5 weeks paid holiday per year, increasing with length of service**

**Work-Life balance**
- ** Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay**
- ** VIP suites with discounted tickets at the O2 arena**
- ** Discounted cinema tickets.**
- ** Discounts at numerous restaurants and bars**
- ** Exclusive days out for John Lewis Partners and their families**

**APPLY NOW**

**Note for Internal Partners**:

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