Retail Sales Advisor

5 days ago

Horsham, United Kingdom Hendy Group Full time

Used Car Sales Advisor

Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you’ve answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our Used Car Sales team at **Ford in Horsham.**

**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Starting salary of £25,000 with an increase after 2 and 5 years service, plus uncapped commission.
- 40 hour working week.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit.
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**The Sales Advisor Opportunity**:
In this (New/Used Car) Sales Advisor role you will:

- Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
- Negotiate the sale price of the vehicles including possible trade-in values;
- Calculate finance payments including cash or car loans;
- Maximise every sales opportunity to achieve vehicle sales and profit targets;
- Upsell accessories and additional aftersales services;
- Proactively prospect new and existing customers to maintain your database and ensure repeat business;
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.

**About You**:

- Have a real drive and desire to produce results;
- Able to build outstanding customer relationships;
- Have a stable working history;
- Be a customer service champion where you exceed your customers’ expectations in every element of their buying experience;
- Confident Excel user;
- Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;
- A full UK driving licence.

**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

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