Supervisor

5 months ago


Newport, United Kingdom Jump Adventure Trampoline Park Full time

**Supervisor - Newport**

Jump Adventure is looking for a Full time - **Supervisor** to join our team in Newport

**Main Responsibility**

To assist with the day to day running of the trampoline park. To control different areas of the park operation including Front of House, Park Management and Parties.

The role will also include staff training/first aid and development of staff to ensure our high customer service levels are met.

We need an outgoing person who has a strong understanding of customer service and is keen to develop them-self as a professional people manager. You will be a team player and help us provide an excellent service for our diverse customer base.

Daily you will assist the General Manager/Duty Manager.

**Supervisor role and responsibilities**

As a Member of the site management team you’ll be responsible for the smooth running of the Jump Adventure Trampoline Park through customer service and team interaction.

Key Responsibilities are outlined below:

- Delivering an amazing customer service experience
- Train and develop your team of court monitors, party hosts, Cafe assistants, and receptionists
- Oversee health and safety within the park
- Build great relationships with your team and customers
- Lead by example
- Be part of the site sales team
- Marketing
- At Least 12 months experience as supervisor within a leisure, fitness or hospitality environment
- Have excellent communication skills
- Demonstrate your ability to multi task and prioritise your workload
- A continual use of initiative and ‘out of the box’ thinking
- You will be able to think quickly, reacting to and handling situations calmly
- Have an engaging character and deal with any situation that may arise
- It would be desirable if you come ready with a first aid qualification
- Ability to lead from the front with a hands-on approach
- Marketing Experience

Wages will be discussed in interview

**Experience**:

- Supervisor: 1 year (preferred)
- First Aid at Work

**Benefits**:

- Discounted food

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Part-time

**Job Types**: Full-time, Permanent

**Salary**: £8.00-£10.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person


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