Patient Flow Co-ordinator

2 weeks ago


Hanley, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The V W Acute brings together acute and community nursing services, allowing for development of knowledge, skills and experience in a varied and exciting speciality. By supporting early discharges from hospital, as well as hospital avoidance from the community rapid intervention services, we are able to provide subacute care for patients in the comfort of their own homes. Benefits of this approach include the avoidance of deconditioning, ensuring that family involvement and independence is promoted, and other services can run alongside the virtual ward such as care agencies which in turn minimises disruption to the patients’ lives.

As the patient flow co-ord you will work alongside the Senior Liaison Practitioner, clinicians, nurses & VW Matrons, to facilitate effective use of VW Beds.

This includes the collation of records and data so that utilisation can be reported effectively, and the promotion of the VW across the acute trust to ensure effective patient flow and bed utilisation.

You will be expected to perform ward walks with the liaison practitioner, to assist in identifying patients suitable for the VW and to ensure that data is available for daily site and operational meetings. This will also include close working with the clinical flow team and complex discharge team, to assist in tracking and discharge planning to ensure timely and effective referrals to the VW.

Care at Home, ensuring that such information is available to the VW Matron, Operational Manager and Senior Patient Flow Teams.

Please see full detailed Job Description & person Spec attached

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Please see attached Job description and Person Spec for full details of the position of Virtual Ward Patient Flow Co-ordinator


  • Call Handler

    4 weeks ago


    Hanley, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    To obtain and input accurate information from callers into the Care Coordination Centre and relay this information by the agreed route to appropriate Health Personnel To maintain the flow of information and answer calls within agreed time limits following set protocols To be responsible for entering new patients onto the Patient Recording System and...