Store Support Franchise Specialist

6 months ago


Bradford, United Kingdom Morrisons Full time

**About The Role**:
We're looking for someone to join our Supply Chain team working within the store support function. In this role, you will be accountable for all inbound communications from franchise partners whilst being the pivotal link between Supply Chain and other areas of the business to ensure that all major projects are landed. Here are some other things that you will be responsible for:

- Manage inbound communication from stores and act as a link between Retail and Operational Teams to fix any issues and provide feedback to key stakeholders within Retail
- Perform key working relationships with other areas of the business such as Retail, Operational Teams, Logistics, Marketing and Trading
- Identify and support stores going through difficult trading patterns to ensure availability is not impacted during these periods (Seasonal, Students, Events)
- Support stores going through improvement programmes to ensure optimum availability for launch (Fresh Look/Resets, Refrigeration Replacement schemes)
- Manage inbound communication from stores and act as a link between Retail and Operational Teams to fix any issues and provide feedback to key stakeholders within Retail
- Support the Availability team in delivering key availability projects via gap analysis and reason coding (Thornbury/Elland/Ramsbottom Projects)
- Data analysis of key data points to help guide and advise the business on availability Key Performance Indicators and identify availability opportunities
- Represent Supply Chain in availability improvement projects such as Greater London, Scotland, Manchester Favourites etc
- Promote Store and Colleague engagement across a number of different platforms
- Key Retail support through data analysis, pertinent engagement, structured store visits, manager coaching and colleague upskills

**About The Company**:
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.

Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.

We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.

Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you

Some of the benefits you can expect as follows;
- 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
- Annual bonus scheme
- Generous holiday entitlement
- Four day working week with flexible working hours
- Company pension contributions
- Private healthcare
- Perks with over 850 retailers
- Free parking onsite

**About You**:
So that you are set for success, we are looking for a self-starter, who is an exceptional communicator with the ability to influence at all levels. You will work as part of a versatile team with a can-do culture, so it’s important that you are tenacious and strive for excellence.

You will also have the following:

- An understanding of retail business, processes and consumer demand
- Understanding of Supply Chain principles (Stock, availability, Waste & Markdown, Seasonality and promotional impacts)
- Understanding of supply chain end to end solutions
- Understanding of project methodology
- Previous experience of working with colleagues from all levels of the business, and excellent stakeholder management ability
- Experience of data management, management forecasting and interpreting trends
- Proven delivery of projects to a schedule



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