Counter Assistant
6 months ago
In Thatcham Pharmacy we pride ourselves on providing exceptional patient-centric customer service. It’s the core of everything we work towards. We are looking to expand our team & employ a new Pharmacy Counter Assistant.
As one of our Pharmacy Counter Assistants you’ll be part of a friendly team focused on helping patients to feel welcomed from entering the pharmacy to receiving the highest level of patient care. You will be giving clear advice on patient’s health, pharmacy products and counter medicines, as well as promoting the services we provide. You will often be the first point of contact a patient has during their journey within the pharmacy and as such it is essential you have a friendly personality and excellent communication skills.
Your role will involve:
Ensuring patients receive friendly, attentive care.
Ordering and checking of received goods.
Communicating with patients regarding prescriptions and over the counter queries
Supporting & promoting the delivery of professional services in the pharmacy
Assisting in improving over the counter sales
Training and providing advice on over-the-counter medicines, vitamins, healthcare.
We would expect you to have:
Previous experience of working within a pharmacy or within a health care environment is beneficial. Training will be provided towards certification and personal development.
Ability to work as part of a busy team.
Passionate and enthusiastic about providing patient care & support.
Excellent communication skills and customer rapport
Organised and motivated
Compassionate and caring nature
We offer a competitive salary package, staff discount scheme and training and development opportunities.
**Job Type**: Part-time
Pay: From £10.50 per hour
Expected hours: 28 per week
Schedule:
- Day shift
- Weekend availability
**Experience**:
- customer Service: 1 year (preferred)
Ability to Commute:
- Thatcham (required)
Ability to Relocate:
- Thatcham: Relocate before starting work (required)
Work Location: In person
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