Counter Assistant

6 months ago


Thatcham, United Kingdom Thatcham Pharmacy Full time

In Thatcham Pharmacy we pride ourselves on providing exceptional patient-centric customer service. It’s the core of everything we work towards. We are looking to expand our team & employ a new Pharmacy Counter Assistant.

As one of our Pharmacy Counter Assistants you’ll be part of a friendly team focused on helping patients to feel welcomed from entering the pharmacy to receiving the highest level of patient care. You will be giving clear advice on patient’s health, pharmacy products and counter medicines, as well as promoting the services we provide. You will often be the first point of contact a patient has during their journey within the pharmacy and as such it is essential you have a friendly personality and excellent communication skills.

Your role will involve:
Ensuring patients receive friendly, attentive care.

Ordering and checking of received goods.

Communicating with patients regarding prescriptions and over the counter queries

Supporting & promoting the delivery of professional services in the pharmacy

Assisting in improving over the counter sales

Training and providing advice on over-the-counter medicines, vitamins, healthcare.

We would expect you to have:
Previous experience of working within a pharmacy or within a health care environment is beneficial. Training will be provided towards certification and personal development.

Ability to work as part of a busy team.

Passionate and enthusiastic about providing patient care & support.

Excellent communication skills and customer rapport

Organised and motivated

Compassionate and caring nature

We offer a competitive salary package, staff discount scheme and training and development opportunities.

**Job Type**: Part-time

Pay: From £10.50 per hour

Expected hours: 28 per week

Schedule:

- Day shift
- Weekend availability

**Experience**:

- customer Service: 1 year (preferred)

Ability to Commute:

- Thatcham (required)

Ability to Relocate:

- Thatcham: Relocate before starting work (required)

Work Location: In person


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