Receptionist - Gp Enhanced Access

2 weeks ago


London, United Kingdom The Links Medical Practice Full time

**THE LINKS MEDICAL PRACTICE**

**RECEPTION JOB DESCRIPTION**

**Job Title**: Receptionist - Enhanced Access

The Links Medical Practice currently operates an extended hours service on alternate Mondays and every Wednesday.

Hours of work range between 5.30pm - 8.30pm Monday and Wednesday

Location of work - The Links Medical Practice, 198 Court Farm Road, London, SE9 4JS

**Summary**

We are looking for Receptionists to join our PCN Enhanced Access Service. This service will provide additional bookable GP, Nurse and HCA appointments for our patients to access in the evenings (outside of normal GP hours).

Enhanced Access Service Receptionists undertake a variety of administrative duties to assist in the smooth running of the service. Duties may be varied from time to time under the direction of the practice manager dependent on the current and evolving workload and staffing levels.

The Enhanced Access Service acts as an extension to usual GP Practice services offering appointments at times more convenient to some patients.

The post holder will sometimes be first point of contact for patients in person and by telephone. The post holder will be expected to work in reception and meet and greet patients and handle their queries with an awareness of the needs of the patient. It is the role of the receptionist to assist patients in the easiest possible way to see a clinician and be friendly courteous and efficient at all times.
- Offer general assistance to the practice and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the enhanced hub, including the provision of clerical support to clinical staff and other members of the enhanced access team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

**Job Type**: Part-time

**Salary**: £10.00-£13.00 per hour

Schedule:

- Monday to Friday

Work Location: One location


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