Maintenance Services Supervisor
4 weeks ago
VRF// 45963
Maintenance Services Supervisor
Birmingham, B1
Full time
Permanent
37.5 hours per week
£28,147.50 per annum
Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.
The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.
Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.
We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.
**About the role**
An exciting opportunity has arisen for an experienced and motivated **Maintenance Services Supervisor **to join our property and maintenance teams based in Birmingham.
We are currently looking to recruit a Maintenance Services Supervisor to help lead the services as well managing the voids and repairs team that work in house. Reporting to the Head of Maintenance this role will be responsible for driving performance to ensure deadlines are achieved and a high standard of service delivery is maintained. You will also contribute to ensuring the delivery of a customer focussed and value for money service is achieved.
**About You**
- Experienced in managing varied and mobile teams
- Preferably have a housing, local authority or building surveying background
- Be an excellent communicator and negotiator
- Proven experience of financial and budgetary control
- Possess strong customer service skills
- Be approachable, and driven to achieve customer satisfaction
- Pride yourself on delivering excellent services and placing the customer at the heart of everything that you do
- Possess strong IT and budgetary skills
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
**Applying**
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
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