Sales Support Executive

2 days ago


Basildon, United Kingdom Zachary Daniels Full time

Well known consumer brand

Sales support executive

£24,000-£25,000 + monthly bonus

9am-5pm Monday to Friday

Basildon.

Are you looking for a career, not just a job?

Do you want to work for a fun vibrant company where you are more than just a number?

Have you got fantastic customer service skills you want to take to that next level?

Then this role might be for you

I am working with a well-known consumer brand who are looking for an enthusiastic person to join their team in this newly created role.

You will be responsible for fulfilling customer needs over the phone and maintaining good customer relationships. This role comes with great career prospects and would suit someone ready to step away from a call centre like job.

Key duties and Responsibilities:

- Contact potential or existing customers to inform them about products for this reputable, well known consumer brand.
- Attend industry events.
- Answer questions about products
- Ask questions to understand customer requirements, building a strong relationship
- Direct prospects to the field sales team when needed
- Enter and update customer records
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information such as competitor updates

This role would suit someone with 2 years+ customer service, claims, sales, complaints or general office experience. This would be a varied role working in a great team and would suit someone who wants to progress long term in to a bigger role.
- Demonstrates customer focus - both internally and externally.
- Delivers performance - makes the right decisions to succeed.
- Continuous improvement focus - how can I improve current processes?
- Displays initiative and inspires others with personal qualities.

**BBBH22989


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