Claims Handler

6 months ago

Huntingdon, United Kingdom 1st Choice Recruitment Full time

PH3167
Claims Handler
Huntingdon

Full Time, Permanent

Monday - Friday - 40 hours per week - Between 8am & 6pm, Shift 1 - 8am - 4.30pm, Shift two 9.30am - 6pm (mixture of both)

£22,750

We are currently recruiting for Claims Handlers for our client based in Huntingdon who pride themselves on being market leaders in their field. We are looking for a claims handler to help provide support to customers with their claims. This is a busy role in which you will be responsible for your own case-load of customers, enabling you to build relationships and deliver the highest standards of customer service and administrative support.

The role would suit individuals from customer service or administration roles - looking to progress their careers within a supportive, team focussed company where full training and support will be given.

Skills Required:

- Confident telephone manner
- A helpful positive attitude
- The ability to work well as part of a team
- Previous call centre experience is desirable however not essential
- Ability to deal with customers in a professional manner
- IT skills updating the database with relevant claims

Main Duties:

- Answering inbound calls from customers dealing with the full process of their claims
- Dealing with customer complaints
- Handling telephone enquiries and reviewing claims.
- Producing and maintaining diaries for clients and insurers.
- Updating and maintaining the database with all customer and claims information

**Benefits**:

- 25 days holiday
- Annual bonus scheme
- Annual personal review
- Seasonal flu jabs
- Team building events
- 7% employer pension contribution
- Wide range of development and training
- Employee assistance programme
- Income Protection Scheme
- Dress down Friday

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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