First Line Support Analyst

2nd Line Software Analyst Department: Customer Support Employment Type: Permanent - Full Time Location: Chelmsford, UK Description The primary objective is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication...

1st line Service Desk Manager Department: Customer Support Employment Type: Permanent - Full Time Location: Chelmsford, UK Description The primary objective is to be responsible for overall leadership and management of the First Line service desk team ensuring that service level agreements are met, and exemplary customer service is provided at all...

DescriptionThe primary objective is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding.Key ResponsibilitiesCapturing resolution information and feeding into Knowledge ManagementRouting...

Kennedys is looking for a Reporting Analyst to join our Business Intelligence team, based in our Chelmsford or Sheffield office, and will be required to utilise in depth Excel knowledge to ensure client reporting is produced efficiently and accurately. This is a hybrid working arrangement role. Team Kennedys Business Intelligence team is responsible for...

Kennedys is looking for a Reporting Analyst to join our Business Intelligence team, based in our Chelmsford or Sheffield office, and will be required to utilise in depth Excel knowledge to ensure client reporting is produced efficiently and accurately. This is a hybrid working arrangement role. Team Kennedys Business Intelligence team is responsible for...

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Your Role:Provide first and...

The primary objective is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents...

Posting Description: **Claims Specialist - Financial Lines**: Are you an experienced Claims professional with knowledge of London Market claims processes and procedures ? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised organisations ? If so, we have a fantastic hybrid role with...

Purpose of job As one of a team of 2nd Line Service Desk Engineers, your role will be to provide a first class level of support to internal users based in your designated office(s) as well as to those who are remote.  Working to ITIL best practices, you will strive to work collaboratively with the team to meet SLA targets, escalating where...

1st line Service Desk Manager Department: Customer Support Employment Type: Permanent - Full Time The primary objective is to be responsible for overall leadership and management of the First Line service desk team ensuring that service level agreements are met, and exemplary customer service is provided at all times. The post holder will plan,...

Insurance Operations Analyst Are you an Insurance Operations Analyst looking to take the next step in your career? Do you want to work for a prestigious team in the London market where your dedication and skills with help to shape our business operations and strategy across Aon Global Broking centre? If yes, we’d love to hear from you! We are...

Insurance Operations Analyst Are you an Insurance Operations Analyst looking to take the next step in your career? Do you want to work for a prestigious team in the London market where your dedication and skills with help to shape our business operations and strategy across Aon Global Broking centre? If yes, we'd love to hear from you! We are recruiting a...

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Your Role: Provide first...

You will also be supported by your line manager at work and be provided with lots of on-the-job experience. **Main responsibilities**: - External student communication (e.g. postal marketing) - Website updates and maintenance - Helping manage our social media channels, planning, posting content and engaging with our online communities. - Helping to...

**JOB PURPOSE**: To carry out a range of Post paint chemical treatments on Aluminium, Stainless Steel and other metal components. **MAIN RESPONSIBILITIES AND DUTIES**: - Read and interpret drawing data whether first or third angle projection - Lift heavy components when needed to, or assist in lifting them - Work to simple instructions given on our paper...

**Flexible Work Eligible**: Flexible Work Schedule **DISCOVER your opportunity** **Underwriting Assistant - Financial Lines** Chelmsford, UK Angel Risk Management specialises in underwriting products for the small to medium-sized sector on behalf of AXA XL - the global insurer that combines financial security with a nimble and empowered approach. The...

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Provide first and...

We are looking for an exceptional solutions analyst to join our established and expanding Planning Service. Are you a highly motivated, experienced analyst? Do you have knowledge of the planning sector, data management and analysis and do you have a proven track record of implementing system change?ECC has an aging planning obligations management system and...

We are looking for an exceptional solutions analyst to join our established and expanding Planning Service. Are you a highly motivated, experienced analyst? Do you have knowledge of the planning sector, data management and analysis and do you have a proven track record of implementing system change? ECC has an aging planning obligations management system and...

We are looking for an exceptional solutions analyst to join our established and expanding Planning Service. Are you a highly motivated, experienced analyst? Do you have knowledge of the planning sector, data management and analysis and do you have a proven track record of implementing system change? ECC has an aging planning obligations management system and...