E-commerce Executive

6 months ago

Leicester, United Kingdom Flawless Vape Disturbution Full time

**Job Title: Experienced E-commerce Executive and Shopify Specialist**

**Company**: One of the largest vape distribution companies in the UK.

**Location**: Leicester

**Overview**:
**Responsibilities**:

- **Shopify Management**:

- Oversee the day-to-day operations of our Shopify stores, ensuring smooth functionality and optimal performance.
- Customize Shopify themes and templates to enhance the user experience and drive conversions.
- Implement and manage third-party Shopify apps to streamline processes and improve efficiency.
- Monitor website analytics and utilize data-driven insights to make informed decisions for continuous improvement.
- **E-commerce Strategy**:

- Develop and execute strategic initiatives to increase online sales and revenue generation.
- Collaborate with the marketing team to plan and implement digital marketing campaigns that align with e-commerce objectives.
- Identify new market trends and opportunities to expand our online presence and reach new customers.
- **Product Management**:

- Work closely with product managers to ensure accurate product listings, descriptions, and pricing on the website.
- Manage inventory levels and coordinate with the operations team to fulfill orders in a timely manner.
- Implement effective merchandising strategies to showcase products and drive sales.
- **Customer Experience**:

- Optimize the checkout process and implement best practices for a seamless and user-friendly shopping experience.
- Monitor customer feedback and reviews, and address any issues or concerns in a prompt and professional manner.
- Implement strategies to increase customer retention and loyalty through personalized engagement and excellent service.
- **Technical Support and Training**:

- Provide technical support and training to internal teams on Shopify platform functionality and best practices.
- Stay up-to-date with the latest e-commerce trends, technologies, and industry developments, and share knowledge and insights with colleagues.

**Qualifications**:

- Bachelor's degree in business, marketing, or related field.
- Minimum of 3 years of experience in e-commerce management, with a focus on Shopify platform.
- Proven track record of driving online sales growth and achieving revenue targets.
- Strong understanding of e-commerce principles, including website optimization, SEO, and digital marketing.
- Excellent analytical skills and proficiency in web analytics tools (e.g., Google Analytics).
- Solid understanding of HTML, CSS, and JavaScript for Shopify customization.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Self-motivated, proactive, and able to thrive in a fast-paced environment.

**Benefits**:

- Competitive salary commensurate with experience.
- Flexible working hours and remote work options.
- Opportunity for professional development and career advancement.
- Comprehensive benefits package, including health insurance and retirement savings plan.
- Exciting and dynamic work environment with a supportive team culture.

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Leicester, LE4 1BF: reliably commute or plan to relocate before starting work (required)

**Education**:

- Certificate of Higher Education (required)

**Experience**:

- E-commerce: 3 years (required)

Work Location: In person

Reference ID: E-commerceFLAW

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