Technical Support Executive

3 weeks ago


Devon, United Kingdom Mobicode Full time

_We are currently looking for a Technical Support Executive to join our busy team in Devon, Greater Exeter, EX16_

**Salary**: £22,000-£25,000 depending on experience

**Hours of Work**: Mon to Fri, 09:00-17:00 - Hybrid flexible working available

**Technical Support Duties**:

- Onboarding and training new and existing customers and internal staff
- QC and testing of software releases
- Documenting change requests
- Creating and maintaining training documentation and maintaining the customer facing knowledge base
- Maintain good relationships with existing customers
- Monitor customer usage to assess where improvements can be made
- Analysing usage data using excel for senior management
- Occasionally provide internal deskside support for colleagues

**Technical Support Requirements**:

- Proactive
- The ability to work unsupervised
- A good knowledge of Windows operating systems
- A good understanding of Android and iOS operating systems
- Familiar with Office 365
- Excellent communication skills, both written and verbal
- Previous experience working in a SaaS company
- Previous experience with Zen Desk, Fresh Desk or equivalent
- Previous experience supporting bespoke software

**About the Company**:
MobiCode is an established player and software solutions provider to the mobile recycling and refurbishment industry. We understand that the success of our business relies upon the satisfaction of our clients and as a result, we strive to provide them withthe highest service levels at all times. We are uniquely positioned within our sector and can offer our clients best-in-industry world class solutions to meet their ever-changing needs.



  • Devon, United Kingdom CK Group Full time

    Career Opportunities at CK GroupWe are seeking an experienced Technical Manufacturing Leader to join our team in Plymouth. This is a fantastic opportunity for a skilled professional to take ownership of daily technical execution, problem solving and team development in a high-volume manufacturing environment.About the Role:Key Responsibilities:Lead a...


  • Devon, United Kingdom CK Group Full time

    CK Group are recruiting for a Moulding Technical Leader, on behalf of a global medical technology company, who will take ownership of aspects related to daily Technical execution, problem solving and team development in a high volume manufacturing environment. This role is permanent with Mon-Fri day time working hours. It is based in Plymouth.The Role: This...


  • Devon, United Kingdom University Hospitals Plymouth NHS Trust Full time

    To support development and adoption of all MDAR facilities in Clinical Engineering and with other users. To work on own initiative in line with local and Trust policies and Procedures To support the routine operation of the Medical Devices Asset Register (MDAR) by maintaining accuracy, consistency and usability of all its records and functions. To provide...


  • Devon, United Kingdom CK Group Full time

    **Job Title:** Technical Operations Coordinator CK Group invites applications for a skilled Technical Operations Coordinator to contribute to the success of our manufacturing operations. This exciting opportunity requires an individual who can offer hands-on technical support and advice to ensure operational continuity. **Key Responsibilities:Deliver...


  • Ashburton, Devon, United Kingdom Digital Waffle Full time €25,000 - €35,000

    Position: Technical Support Technician (1st Line) Location: Ashburton Salary: £25,000 - £35,000 The Role We're on the lookout for an enthusiastic and motivated Technical Support Technician to join a dynamic and skilled support team. If you thrive on solving technical challenges and delivering exceptional customer service, this could be the role...


  • Ashburton, Devon, United Kingdom Digital Waffle Full time €25,000 - €35,000

    Position: Technical Support Technician (1st Line) Location: Ashburton Salary: £25,000 - £35,000 The Role We're on the lookout for an enthusiastic and motivated Technical Support Technician to join a dynamic and skilled support team. If you thrive on solving technical challenges and delivering exceptional customer service, this could be the role...

  • Technical Coordinator

    1 month ago


    Devon, United Kingdom RGB Recruitment Ltd Full time

    A new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth. To compliment their existing team with an a additional coordinator, to support technical managers and also work towards running their own sites depending on what stage the...


  • West Devon, United Kingdom Bloor Homes - Design & Technical Full time

    Design and Technical VacancyBloor Homes - Design & Technical seeks an Architectural Technician to work from our East Midlands Regional Office based in Hinckley, Leicestershire.About the Job:The ideal candidate will have previous experience in a residential background or new build house-builder and be proficient in using computer software such as Excel, Word,...

  • Technical Coordinator

    2 months ago


    Devon, United Kingdom RGB Recruitment Ltd Full time

    Job Description A new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth. To compliment their existing team with an a additional coordinator, to support technical managers and also work towards running their own sites depending on...

  • Technical Coordinator

    2 months ago


    Devon, United Kingdom RGB Recruitment Ltd Full time

    A new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth.To compliment their existing team with an a additional coordinator, to support technical managers and also work towards running their own sites depending on what stage the...

  • Technical Coordinator

    2 months ago


    Devon, United Kingdom RGB Recruitment Ltd Full time

    A new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth.To compliment their existing team with an a additional coordinator, to support technical managers and also work towards running their own sites depending on what stage the...

  • Technical Coordinator

    2 months ago


    Devon, United Kingdom RGB Recruitment Ltd Full time

    A new vacancy has arisen for a driven and motivated Technical Coordinator to join an established regional housing development business in Devon, due to successful and continued growth.To compliment their existing team with an a additional coordinator, to support technical managers and also work towards running their own sites depending on what stage the...

  • Sales Executive

    2 weeks ago


    Devon, United Kingdom Pertemps Plymouth Commercial Full time

    Are you confident in sales and love talking to people? Pertemps are currently seeking an experienced, enthusiastic, and dynamic Sales Executive to work within a successful hand-made gifts company in Devon. This is a great opportunity to work in a fun, friendly office, and on varied sales role! **The successful Sales Executive will be**: - Working closely...


  • West Devon, United Kingdom Bloor Homes - Design & Technical Full time

    Architectural Technician RoleWe are seeking an Architectural Technician to join our team at Bloor Homes - Design & Technical in Hinckley, Leicestershire. Our mission is to create homes that customers are proud to own.Job OverviewWe offer a competitive salary of £45,000 per annum, including generous holiday entitlement and bonus scheme. As an Architectural...

  • Associate Director

    3 weeks ago


    Exeter, Devon, United Kingdom Met Office Full time €75,000

    We are delighted to offer a job share as anAssociate Director within Technical Services at the Met Office. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. As our Associate Director, you will support and advise the Met Office Board and Executive, leading our environmental observations capability...

  • Associate Director

    3 weeks ago


    Exeter, Devon, United Kingdom Met Office Full time €75,000

    We are delighted to offer a job share as anAssociate Director within Technical Services at the Met Office. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. As our Associate Director, you will support and advise the Met Office Board and Executive, leading our environmental observations capability...


  • Plymouth, Devon, United Kingdom CK Group Full time

    CK Group are recruiting for a Moulding Technical Leader, on behalf of a global medical technology company, who will take ownership of aspects related to daily Technical execution, problem solving and team development in a high volume manufacturing environment. This role is permanent with Mon-Fri day time working hours. It is based in Plymouth. The Role: ...


  • Plymouth, Devon, United Kingdom CK Group Full time

    CK Group are recruiting for a Moulding Technical Leader, on behalf of a global medical technology company, who will take ownership of aspects related to daily Technical execution, problem solving and team development in a high volume manufacturing environment. This role is permanent with Mon-Fri day time working hours. It is based in Plymouth. The Role: ...


  • Plymouth, Devon, South West England, United Kingdom CK Group Full time

    CK Group are recruiting for a Moulding Technical Leader, on behalf of a global medical technology company, who will take ownership of aspects related to daily Technical execution, problem solving and team development in a high volume manufacturing environment. This role is permanent with Mon-Fri day time working hours. It is based in Plymouth. The Role:...


  • Ashburton, Devon, United Kingdom Digital Waffle Full time €25,000 - €35,000

    Position: Technical Support Technician (1st Line) Location: Ashburton Salary: £25,000 - £35,000 The Role We're on the lookout for an enthusiastic and motivated Technical Support Technician to join a dynamic and skilled support team. If you thrive on solving technical challenges and delivering exceptional customer service, this could be the role...