Defence Digital

3 weeks ago

Helensburgh, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 265360**Salary**:

- £22,220**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command**Type of role**:

- Information Technology**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Shift Working**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- HMNB Clyde, Faslane, Helensburgh G84 8HLAbout the job

**Job summary**:
Defence Digital provide digital and technology services to our Armed Forces, ensuring they can operate securely via radio, satellite, and the internet. Operating at scale, with an annual budget in excess of £2Bn and a diverse team of 2,500 colleagues, we're aiming to make our Armed Forces some of the most technologically advanced in the world. To do that we're growing our capabilities in disciplines like data science, automation and cyber security. If you can see yourself contributing to the world of Defence digital and technology, the next chapter of your career may be with us

We have fantastic learning and development programmes to gain externally recognised qualifications, as well as in-house training and mentor opportunities We’ll support your learning within your designated field and beyond, providing upskilling options and further training to support your continuous professional development. You’ll also be able to take advantage of our excellent benefits package, including a wide range of discount services, generous leave allowance and a market-leading Civil Service pension.

Reserved posts are open to UK nationals only, while non reserved are open to UK, Commonwealth, EEA and certain non-EEA nationals. Contact your recruitment team if you’re unsure about this job’s status.

Allowances: A shift allowance of 20% and weekend premiums are payable for this role.

This position is advertised at 37 hours per week.

**Job description**:
As a Communications Centre (Commcen) Operator, you will be part of the team responsible for undertaking 24/7 management of the Naval Shore Telecommunications Network (NSTN) Message Handling System (MHS) at Commcen Faslane.

The team sits within the UK Strategic Command, Defence Digital Ops J3 area and forms part of the team structure, providing 24/7/365 service delivery to a select customer base within the UK and overseas

This post is part of a 12 person, 24/7 shift working team, supporting the delivery of High-Grade Messaging (HGM) across defence

The Commcen Operator supports the Commcen Operations Manager and the Shift Supervisor, carrying out tasks as directed and advising of delays/issues in relation to the reception, delivery of formal signal messages and maintaining controlled access to the Commcen.

We are seeking a flexible, dynamic and capable person to join our front facing team and take on an exciting and interesting role.

**Person specification**:

- Process formal signal messages for input into appropriate IT Message Handling System.
- Take ownership of signals from originators via hand, fax, telephone, and approved IT media, ensuring they conform to procedural rules. Record, determine transmission path and forward for preparation. Sign and return receipt notes.
- Manage the signal process by recording and distributing messages, according to protective marking and ‘Descriptors’, in accordance with current security regulations whilst maintaining the protected document register within the agreed timescales.
- Monitor and report message irregularities and equipment faults appropriately.
- Preparation of special handling signals or material for onward delivery by means of suitably cleared IT message handling systems, hand message, courier or registered postal service. Initiate service action as required to ensure the correct and timely handling.
- Manage the publication of instructions and guidance presented in Standing Orders, Security Orders, Operator Instructions, Local Orders and Communications Publications accordingly.
- Maintain records of a controlled access to Commcen in accordance with local instructions and requirements

If you have the following desirable skills, knowledge or experience, we would love to hear from you
- Previous experience of messaging systems would be beneficial but not essential.
- Strong customer management skills, including the ability to build long term relationships with key internal and external stakeholders.
- Ability to communicate effectively to a variety of audiences, synthesising information to portray key messages and facilitate effective decision making.

The successful applicant will be part of a 12-person team, which operates a 1 in 4 shift roster: 4 shifts on, 4 days off pattern.

Working hours: 24/7 shift work - 2 x 12-hour days, 2 x 12-hour nights, followed by 4 days off.

All shifts will have mandatory start and finish times, details will be provided at the interview stage.

A shift allowance of 20% and w

  • Royal Navy Senior Regional Press Officer

    3 weeks ago

    Helensburgh, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 277085**Salary**: - £41,000**Job grade**: - Senior Executive Officer- C1**Contract type**: - Permanent**Business area**: - MOD - Navy - The Royal Navy is a £7bn global organisation with 30,000 employees and over 400 years of history. With an instantly recognisable brand, Royal Navy Communications and Influence (RN...

  • Kitchen Assistant

    1 month ago

    Helensburgh, United Kingdom Compass Group Full time

    **Looking for a spicy new role?** We're looking for a motivated and passionate Kitchen Assistant who will be the heart of our operation for Defence on a part time basis, contracted to 24 hours per week. You'll join a team that takes a real pride in what they do, in their food, in their brand but most of all pride in their people. You'll get given every...

  • Front of House

    2 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    We're currently recruiting a dedicated Front Of House to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 25.5 hours per week.As a Front Of House, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its...

  • Retail Assistant

    1 week ago

    Helensburgh, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 20 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...

  • Retail Assistant

    2 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    **Retail Assistant - HMNB Clyde Neptune Shop** - £12 per hour - 36 hours per week We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 36 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most...

  • Catering Assistant

    4 weeks ago

    Helensburgh, United Kingdom ESS Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week. As a Catering Assistant, you will contribute to a passionate and...

  • Catering Assistant

    4 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    **Catering Assistant - HMNB Clyde Junior Ranks Mess Catering** - £11.55 per hour - 36 hours per week Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 36 hours...

  • Catering Assistant

    2 weeks ago

    Helensburgh, United Kingdom ESS Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 15 hours per week. As a Catering Assistant, you will contribute to a passionate and...

  • Catering Assistant

    1 month ago

    Helensburgh, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week. As a Catering Assistant, you will contribute to a passionate and friendly team working in a...

  • Retail Assistant

    4 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    **Retail Assistant - HMNB Clyde Civilian Canteen** - £12 per hour - 16 hours per week - 4 days out of 7 - SC Clearance required We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 16 hours per week. You'll join a team that takes a real pride in...

  • Site Engineer

    4 weeks ago

    Helensburgh, United Kingdom Assystem Full time

    Assystem is an international company with one mission: accelerate the energy transition around the world.Every day, our 7,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy.We are a collective committed to the actors...

  • Navy Command Maritime Reserves Appraisals

    2 weeks ago

    Helensburgh, Argyll and Bute, United Kingdom Ministry of Defence Full time

    Details:Reference number:Salary:- £27,080 Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer).Job grade: Executive Officer Band...

  • Bar Assistant

    3 weeks ago

    Helensburgh, United Kingdom Compass Group UK Full time

    We're currently recruiting for talented Bar Personnel to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 16.5 hours per week.As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers. You'll get given every...

  • Bar Personnel

    4 weeks ago

    Helensburgh, United Kingdom ESS Full time

    **What you'll be doing**: We're currently recruiting for talented Bar Personnel to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 16.5 hours per week. As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers....

  • Bar Personnel

    4 weeks ago

    Helensburgh, United Kingdom ESS Full time

    **What you'll be doing**: We're currently recruiting for talented Bar Personnel to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 16.5 hours per week. As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers....

  • Bar Assistant

    6 days ago

    Helensburgh, United Kingdom Compass Group Full time

    **Bar Personnel - HMNB Clyde JR Bar** - £10.70 per hour - 24 hours per week We're currently recruiting for talented Bar Personnel to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 22.45 hours per week. As Bar Personnel, you will use your skills to deliver first-class...

  • Front of House Assistant

    3 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 12 hours per week. As a Front of House Assistant, you will contribute to a passionate...

  • Bar Personnel

    3 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    **What you'll be doing**: We're currently recruiting for talented Bar Personnel to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 16.5 hours per week. As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers....

  • Front of House Assistant

    3 weeks ago

    Helensburgh, United Kingdom Compass Group Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week. As a Front of House Assistant, you will contribute to a passionate...

  • Bar Assistant

    2 weeks ago

    Helensburgh, Argyll and Bute, United Kingdom Compass Group UK Full time

    We're currently recruiting for talented Bar Personnel to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 16.5 hours per week.As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers. You'll get given every...