Dear Systems

4 months ago


Remote, United Kingdom BlueHub Full time

BlueHub is a growing MRP ERP software implementation business that helps SME's digitise their internal systems and processes. We are a forward-thinking employer that likes to empower our team to help us deliver better services for our clients with honesty, integrity, expertise and professionalism at the core of what we do.

The role will consist of:

- Working closely with the existing team of project planning and technical implementation/support to ensure smooth and timely implementation of the Cloud ERP MRP Stock/Inventory systems our team work with (DEAR, CIN7, MRPEasy).
- Develop and deliver technical implementation plans to ensure the clients' requirements are met.
- Outlining the potential workarounds and manual processes required to manage the system.
- Build proof of concept examples in the Dear system - using client data in the selected system.
- Prepare and deliver system demonstrations
- Prepate and delivery system training
- Confirm the suitability and required configuration of the selected system.
- Ability to identify and provide solutions to customer queries and set honest expectations.
- Work in conjunction with the Planning, Business Analyst & Development teams to achieve a successful project delivery.
- Develop relationships and ensure a first-class customer service. Working to the Lead Delivery Managers and with our Client Relationship Managers.
- Work closely with our consultancy and delivery teams to deliver projects on time and to budget

Mandatory Skills:

- Previous ERP MRP Stock/Inventory experience
- Can demonstrate strong product skills of Dear Inventory Systems
- Excellent communication skills
- A positive approach to problem-solving & attention to detail
- Strong interpersonal skills, including both proficient verbal and listening skills, with the ability to persuade & influence
- Possess a comprehension of business processes and supporting technologies
- Excellent organisational and time management skills
- Presentation skills
- Excellent organisational skills with the ability to prioritise
- Comfortable with hosting meetings, both in person and virtual, with clients and team members
- Ability to be involved in multiple projects and complete to agreed deadlines.

Nice to have but not mandatory skills:

- Working knowledge of any of the following - DEAR, CIN7, MRPEasy, Unleashed, OrderHive, Orderwise, Linnworks, Brightpearl, Netsuite, Tradegecko or similar products
- Understanding of cloud/saas software and APIs

The individual will have:

- A minimum of 1-2 years of experience working with DEAR ERP or similar Inventory/Stock management systems

Characteristics of the individual will need to align to our values:

- Honesty & Integrity
- Collaboration
- Continual Improvement
- Client focussed
- Personable

With professional traits of the following:

- Very Organised
- Can-do Attitude
- Ability to build client relationships

We are a forward-thinking digital systems delivery business with 14+ staff in Telford, Shropshire. We have a global client base and are seen as leaders in our field with consistent growth over the last 3 years. We believe in digital ways of working, improving businesses and growing the wider economy; we do this with a passionate team who are empowered to improve our services and client experience.
- **Why should you apply?**_
- _Competitive Salary_
- _Company Pension_
- _Company Laptop_
- _Company Mobile Phone_
- _Opportunities to grow within the firm for the right individual_
- _Excellent working conditions_
- _Option for remote working_
- _Promote work-life balance_
- _Easy to get to location_
- _New building that is freshly furnished with plenty of parking_
- _Optional private medical insurance_
- **SALARY WILL BE BASED ON EXPERIENCE**_

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£45,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
Fully COVID compliant office - sanitisation in place and adequate space within offices.

**Experience**:

- DEAR ERP/Inventory System: 2 years (required)

Work Location: Remote