Customer Service Advisor
3 months ago
**POLARIS COMMUNITY**
**Position: Customer Service Advisor - Fostering**
**Position type: Full-Time - (Monday to Friday)**
**Contract: Permanent**
**Location: Bromsgrove**
**Salary: £20,500 Up to £22,500 dependent upon experience**
**Benefits: 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme & Medical Cash Plan.**
**About Us**
We are Polaris, one of the UK’s largest leading communities of children’s service providers.
Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Education, Residential Care and bespoke children’s services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We’re ambitious for our children and young people, families and staff, and believe in their futures.
**ABOUT YOU**
You will respond to a high number of enquiries with a focus on building rapport with potential Foster Parents. You will guide applicants on the benefits of fostering with the Polaris group, taking them through an initial screening process and highlighting transferable skills they can bring to the role. You will send further information when requested and respond to any queries in a timely manner.
**We are looking for a highly motivated individual with an engaging manner that is able to communicate confidently over the phone and via Live Chat. You will be self-motivated enthusiastic and lively with the ability to build relationships, identify opportunities and create solutions.**
**A background in sales would be an advantage for this fast paced role.**
**Requirements**:
- Friendly, confident telephone manner
- Enthusiasm and desire for engaging with customers
- Excellent verbal communicator and the ability to remain calm and professional under pressure
- Attentive listener
- Able to work & communicate as part of a team
- Competent IT skills, including Microsoft Office and recording on a CRM system
- Ability to multi-task and prioritise work load in a fast-paced environment
- Willingness to work flexibly to meet business needs including occasional evenings
- Experience working within a Customer Service environment would be an advantage, but not essential.
- Prior knowledge of fostering/the fostering sector would be an advantage, but not essential as full training will be provided
- Prior knowledge of fostering/the fostering sector and standard foster carer recruitment process an advantage but not essential.
- Willingness to work flexibly to meet business needs will include one evening per week
**For an informal conversation about this post, please contact Ellen Leaning on 07866 033 205.**
**To be considered for this position, please do apply.**
**Polaris is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment**.
**Job Types**: Full-time, Permanent
**Salary**: £20,500.00-£22,500.00 per year
**Benefits**:
- Employee discount
- Life insurance
Schedule:
- Monday to Friday
Work Location: In person
-
Customer Service Advisor
4 months ago
Bromsgrove, United Kingdom Page Personnel Full timeOpportunity to Work for a Rapidly Growing Packaging Company - Exciting business to Work for **About Our Client**: My client is a national, rapidly growing Packaging company in the Automotive sector. As Customer Service Advisor, based in Bromsgrove, you will be responsible for the following: - Processing returns, invoices, and claims on behalf of business...
-
Customer Service Advisor
3 months ago
Bromsgrove, United Kingdom Redwood Search Recruitment Agency Worcester Full timeCustomer Service Advisor Bromsgrove - free parking £24k per annum Monday to Friday 09:00 -17:00 hours Our client, an award-winning company that celebrates Great British Design is looking for a Customer Care Advisor to join their team. Main duties will be: - Processing orders and returns/credits via Sage - Supporting the sales team to keep customers...
-
Customer Service Representative
2 weeks ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeJob Title: Account Servicing AdvisorAbout Us: Jago Consultants is a leading recruitment agency specializing in the automotive industry.Job Summary: We are seeking an experienced Service Advisor to join our client's team at a franchised car dealership. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a...
-
Customer Service Representative
2 weeks ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeJob Title: Account Servicing AdvisorAbout Us: Jago Consultants is a leading recruitment agency specializing in the automotive industry.Job Summary: We are seeking an experienced Service Advisor to join our client's team at a franchised car dealership. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a...
-
Customer Service Advisor
4 months ago
Bromsgrove, United Kingdom Polaris Community Full time**Polaris** **Position: Customer Service Advisor - Fostering** **Position type: Full-Time - (Monday to Friday)** **Contract: Permanent** **Location: Hybrid - remote and Bromsgrove office** **Salary: £19,500 Up to £21,000 dependent upon experience** **Benefits: 30 days’ Annual Leave (rising to 35 with length of service) + Bank Holidays (pro rata),...
-
Service Advisor
1 week ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeOur client, a leading franchised car dealership, is seeking an experienced Service Advisor to deliver exceptional customer experiences. As a key member of the team, you will be responsible for managing service inquiries, meeting and greeting customers, and identifying their needs for vehicle drop-off. You will also discuss and up-sell additional work to...
-
Service Advisor
1 week ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeOur client, a leading franchised car dealership, is seeking an experienced Service Advisor to deliver exceptional customer experiences. As a key member of the team, you will be responsible for managing service inquiries, meeting and greeting customers, and identifying their needs for vehicle drop-off. You will also discuss and up-sell additional work to...
-
Customer Service Advisor
4 months ago
Bromsgrove, United Kingdom Redwood Search Recruitment Agency Worcester Full time**Position: Customer Service Representative** The Customer Service Representative will play a key role in the success of our business by building positive relationships with our customers and providing excellent service to our clients. The Customer Service Representative will serve as a liaison between customers, providing information on products, and...
-
Customer Engagement Advisor
3 months ago
Bromsgrove, United Kingdom Personal Group Full time**Job Title**:Customer Engagement Advisor **Location**: Bromsgrove **Salary**: £22050 **Contract Type**: Permanent, Full Time **Are you dedicated to delivering exceptional customer service and are a reliable Team Player that strives to achieve team success?** If the answer is yes, we would love to hear from you. **Role Objective**: We are looking for...
-
Customer Service Representative
3 weeks ago
Bromsgrove, Worcestershire, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our business, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service on the shop floor,...
-
Customer Service Representative
3 weeks ago
Bromsgrove, Worcestershire, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our business, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service on the shop floor,...
-
Customer Service Administrator
4 weeks ago
Bromsgrove, United Kingdom Morgan Parkes Recruitment Limited Full timeJob Title: Customer Service Administrator Salary: £25,500 Location: Bromsgrove Hours: Monday to Friday (4 days in the office and 1 from home) Description: Working in a small team as a Customer Service Administrator you will be given full training on the company products and services to enable you to take inbound calls and emails a couple of days per week,...
-
Automotive Service Consultant
1 day ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeService Advisor Role at Jago ConsultantsWe are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Manage all service telephone and walk-in inquiries to provide timely...
-
Automotive Service Consultant
1 day ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeService Advisor Role at Jago ConsultantsWe are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Manage all service telephone and walk-in inquiries to provide timely...
-
Automotive Service Consultant
3 days ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeService Advisor Role at Jago ConsultantsWe are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Manage all service telephone and walk-in inquiries in a professional...
-
Automotive Service Consultant
2 days ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeService Advisor Role at Jago ConsultantsWe are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Manage all service telephone and walk-in inquiries in a professional...
-
Automotive Service Consultant
5 days ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeOur client, a reputable franchised car dealership, is seeking an experienced Service Advisor to deliver exceptional customer experiences. As a key member of the team, you will be responsible for managing service inquiries, meeting and greeting customers, and identifying their needs for vehicle drop-off. Your role will also involve discussing and upselling...
-
Automotive Service Consultant
5 days ago
Bromsgrove, Worcestershire, United Kingdom Jago Consultants Full timeOur client, a reputable franchised car dealership, is seeking an experienced Service Advisor to deliver exceptional customer experiences. As a key member of the team, you will be responsible for managing service inquiries, meeting and greeting customers, and identifying their needs for vehicle drop-off. Your role will also involve discussing and upselling...
-
Sales Advisor
4 months ago
Bromsgrove, United Kingdom New Look Full timeSales Advisor - Permanent- Bromsgrove- 8 hours, 12 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...
-
Sales Advisor
3 months ago
Bromsgrove, United Kingdom Priority Recruitment Full time**Sales Advisor** Bromsgrove Basic - £10.52 Per Hour (40-Hour week) OTE - £27,000 + Whether you're an experienced Sales Advisor or looking to start a new career path in sales, this could be the perfect opportunity to enjoy a role that offers autonomy and a clear, proven progression path! We are looking for someone with a passion for sales and customer...
