Surgery Receptionist
7 months ago
**Job description**
We are looking for a friendly and approachable, polite and efficient **experienced** GP receptionist to come and join our small and friendly team.
**For this role you must have previous experience using Sytem One & a NHS Smart Card number.**
Duties and responsibilities:
- Maintaining a thorough and up-to-date knowledge of all practice procedures at all times
- Opening up/closing and locking-up of practice premises and maintaining security in accordance with practice protocols and equipment
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are suitably advised and/or directed to the most appropriate healthcare professional to meet their need as assessed through accurate two way communication
- Taking messages and passing on information in an accurate and timely manner with regard to urgency, confidentiality and providing answers/replies wherever appropriate for internal and external two way communication
- Processing prescriptions
- Organising, filing and retrieving hard copy medical records and other hard and electronic information as required
- Initiating contact with and responding to requests from members of the practice team, patients, the wider primary healthcare team and associated health and social care agencies and providers
- Adhering to the information governance requirements of the NHS at all times
- Keeping all areas of the practice tidy and clear of any unnecessary or out-of-date items in particular in the reception area, the porch and entrances to the practice, together with noticeboards and leaflet dispensers.
- Dealing with household, office and clinical waste in accordance with practice protocols
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Administrative experience: 1 year (required)
Work Location: In person
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