Security Operations Center Officer

Join the Discovery family, where quality and service are at the heart of everything we do Discovery Land Company is a US-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties.

**Discovery Land Company** is seeking a **Security Operations Center Officer** at **Taymouth Castle.** The Security Operations Officer is responsible for providing support in Security/Fire/Life Safety Alarm Monitoring, Video Monitoring, Incident Management, Investigations Support and dispatching of safety and security resources across multiple locations owned and managed by the property. This position is similar to a control room operator
- Key Responsibilities:_
- Dispatching and coordinating response to incidents that occur on club premises, or at club events, using appropriate communication methods. Responses may be to medical emergencies, burglar, intruder, fire, or duress alarms. Operators may be required to liaison with law enforcement, fire, or other public safety organizations related to emergencies at or near company property.
- Document, assess, and escalate instances of possible threats in the workplace.
- Reporting out of the ordinary or abnormal conditions to the company’s security personnel, management, employees, and facilities organization.
- Partnering with Club Management, Facilities & Real Estate, Network Operations, Maintenance and Medical teams during business impacting incidents or events.
- Receiving, evaluating, and disseminating incoming information and reports from company security personnel, security officers in the field, and company employees, suppliers, reporting parties, and local agencies via Radio, Phone and Electronic Mail.
- Develop concise, fact-based incident reports for distribution to various Club Security Management.
- Assisting in the coordination of service requests requiring after-hours access to Club Properties.
- Skills and Qualifications:_
- Valid SIA or SIA CP License.
- Valid Driver’s License.
- 3 years of full-time experience in a security function, preferably in an operations or control room center setting.
- Demonstrated proficiency in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology.
- Experience using SmartPTT, Genetec, or other enterprise VMS/SMS/Communications platforms highly preferred.
- Providing excellent customer service in a high call volume setting.
- Ability to work in a fast-paced organization; coordinate and manage multiple tasks with limited supervision
- Must be able to communicate effectively with all levels of the organization.
- Ability to work in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays).
- Computer proficiency with Microsoft Office suite of products.
- Benefits and Perks:_
- Medical, Dental, and Vision benefits
- Competitive Pay and bonus eligibility
- Pension Contribution
- Eligible for Fuel Contribution based on location
- Professional development and upward mobility opportunities
- Work-Family Culture

**_
About Discovery Land Company_**

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout the World. We have grown to be the premier player in the high-end resort residential niche with over 20 world-class projects in our portfolio. Every community features unparalleled amenities and inspired experiences that cater to a family-oriented lifestyle. Driven by a commitment to excellence and innovation, Discovery’s distinguishing hallmark is a unique approach to each location that respectfully integrates the natural and cultural characteristics of the land that surrounds it. Named Robb Report Vacation Homes and Luxury Living’s best developers of resort communities, Discovery’s golf courses are continuously named among the top golf courses in the US by professionals and amateur golfers alike.

**_
About Taymouth Castle Golf & Sport Club_**

Taymouth Castle Golf and Sport Club is Discovery’s second European private members-only golf community. Nestled between two national parks and next to Loch Tay in Perthshire, the 750-acre property is rich in history with dramatic views and offers endless adventures.

This private lifestyle-driven community will offer 125 residences, a redesigned world-class golf course and practice facility, wellness and recreation facilities, as well as a refurbished 19th century castle to offer a clubhouse where a fine dining hall, champagne and caviar room, whisky bar, and Chinese drawing room will be among the activities and dining selections. Taymouth Castle offers a membership that values its relationships, its health, its leisure time, and is a modern community that honours Scotland’s strong legacy of history, outdoor adventure and, most importantly, fun.