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Warranty Administrator
4 months ago
**Warranty Administrator - Volkswagen Reading**:
Job description
**Represent a leading Automotive brand whilst working for Automotive Management "Dealer Group of the Year" 2021**
**“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”**
**The Role**
We are currently seeking a Warranty Administrator to join the Aftersales team in our Volkswagen dealership in Reading to oversee processes related to warranty work. This role works closely with the workshop and service advisor teams and is crucial to ensuring the correct steps are followed to complete warranty work correctly.
This role reports to the Aftersales Manager and is offered on a full-time, permanent basis. You will be joining an extremely supportive and friendly team at Reading.
**Responsibilities**
Ensure the accurate and timely completion of all Warranty and department administration
Achieve all allocated objectives for the department and operate within the law at all times
Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales
Greet customers and visitors prompt, courteously, and professionally
Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
**Required Skills and Experience**
Previous experience within an Administration role is preferred, ideally with experience of invoicing manufacturer’s warranty and we would like to see demonstrable examples of you being process driven and self-managing your time and workload. We would also consider someone from a Service Advisory background. Knowledge or previous experience of the Kerridge system would be beneficial but not essential.
**The Company**
Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion and we are still growing Benefits available to our colleagues in addition to generous salary packages include:
- Colleague discounts on new and used vehicles, parts and servicing
- MAVTA reward and recognition awards
- Training and Development
- Free Eye Care Vouchers
- Up to £2000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you
