Food and Beverage Assistant

7 months ago


Ballymena, United Kingdom Galgorm Collection Full time

**JOB TITLE**: Food & Beverage Assistant

**JOB REFERENCE**: CKFB 12/23

**REPORTING TO**: Restaurant Manager

**HOURS**: PART TIME - WEEKDAY WORK REQUIRED

**JOB LOCATION**: The Castle Kitchen, Galgorm

**SALARY**:£11.42-£12.92 pay scale**

**About the role**:
The Castle Kitchen + Bar is located on the grounds of Galgorm Castle and is a space for all occasions and tastes. This is a high-volume restaurant with menus tailored towards Southern-inspired dishes with a mixture of classics designed to ignite taste buds from lunch, through to dinner. Not only an additional dining option for our hotel guests staying a short drive away at Galgorm Spa & Golf Resort, this restaurant is also a hit with the surrounding local residences and golfers playing a few rounds at Galgorm Golf Course.

**Main duties will include, but are not limited to**:

- Welcoming all our restaurant guests and visitors in a friendly, polite manner.
- With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
- Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
- Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
- Using the bar/restaurant till systems to place orders and process customer payments correctly.
- Carrying out daily duties as required by the restaurant management team.
- Directing any guest complaints to the Restaurant Manager.
- Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
- Making sure your personal appearance and uniform are in line with the required Restaurant standards at all times.
- Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
- Attend any training that has been set up to aid your personal development.

**The Person**:
**Applicant must**:

- **Have at least 1-year of previous waiting experience.**:

- **Have a passion for the hospitality industry, great food, and great service.**:

- **Be an excellent team player with a positive and friendly attitude.**:

- **Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.**:

- **Have strong communication skills and be able to multi-task.**:

- **Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.**

**Desirable**:

- Barista trained

**Perks of the job**

**GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS**

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £11.42-£12.92 per hour

**Benefits**:

- Employee discount
- Free parking
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: CKFB 12/23



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