Security Officer

**Security Officer**

**Contract: Banking**

**Location: Macmerry, Edinburgh - EH33 1RD**

**Hours of work: 42**

**Working Pattern: 4 on, 4 off**

**Contract Type: Permanent**

**Salary: £12.00**

Are you passionate about safety and delivering a great customer experience?

As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

**The Role**

As a Security Officer based at the client site your duties will include the following;
- Manage access / egress of the client site.
- Deliver high levels of customer service.
- Patrol the client’s facility and deal promptly with any suspicious incidents which may occur onsite.
- Respond to incidents for all common areas and inside the clients units when called upon for assistance.
- Escalate or report any incidents to the appropriate persons: Communications Centre/Line-manager/Client/Police when absolutely necessary.
- Whilst working nights, respond to any intruder alarms and assist when necessary.
- Write reports for any incidents or daily occurrences.
- Deal with any visitors to site in a polite and courteous manner.
- Log and report calls from or for the client and ensure that the required information is escalated to the relevant persons.
- Operate the CCTV network cameras and maintain the videotape management system.
- Deal with general queries made by the customers/ general public or client as and when necessary.

**About You**
- Previous security experience
- A valid front-line security guarding, door supervision or close protection SIA license
- Knowledge and experience with security systems and other related tech
- Great attention to detail and a consistent approach
- A team player with good customer service skills

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 42 per week

**Benefits**:

- Company pension

Work Location: In person

Reference ID: 131171