Receptionist

1 week ago


Hastings, United Kingdom The Sussex Exchange Limited Full time

**Receptionist**

**Attributes Required**:

- To be enthusiastic and approachable at all times
- Ability to talk to the public via telephone, in writing and on a face to face basis
- Ability to work well in demanding/busy situations
- Ability to multi-task
- Reliable and hardworking
- Good time keeping
- Ability to follow written and verbal instructions
- Confident using iPads and touch screen technology

**Experienced Required**:
Experience in a customer service role, e.g. hospitality or retail is desired but not necessary. Experience as a Receptionist, Secretary or Host is desired but not necessary. Full induction and training will be provided following a successful interview.

**Responsibilities**:

- To answer enquiries via telephone, e-Mail, social media and in person in a polite and timely manner
- To make reservations using Sevenrooms
- To up sell all services offered at The Sussex Exchange
- To greet customers on arrival and direct them to the relevant area of The Sussex Exchange
- To provide outstanding customer service
- To uphold company standards during and outside of work
- Complaints handling

**Job Types**: Part-time, Permanent
Part-time hours: 20-45 per week

**Salary**: £9.00-£12.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: TSE-GEH-Jan23'


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