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Project Surveyor

5 months ago

Gateshead, United Kingdom The Riverside Group Full time

**Job Title**:Project Surveyor

**Contract Type**:Permanent

**Salary**:£34,906 - £38,581

**Working Hours**:Full-Time 35 hours

**Working Pattern**:Monday - Friday

**Location**:Gateshead (Hybrid)

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

**Working with us, you’ **ll enjoy**:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays (Full Time Equivalent)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**The difference you will make as a Project Surveyor**:
The role holder will support Asset Management to ensure all maintenance, servicing and repair works for a designated number of residential properties, including Riverside Home Ownership (RHO), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards. You will also provide efficient and effective technical expertise, contract management, planning and administrative support as required.

**About you**:
**We are looking for someone with**:

- Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team.
- Thorough understanding of project management methodologies.
- Effective contract management skills including managing service and maintenance contracts.
- Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.

**Role requires you to**:

- Develop the programme of works for all planned maintenance, servicing and repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects.
- Manage project delivery for all planned investment works, and cyclical maintenance work for a designated number of residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works.
- Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date.
- Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required.
- Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group’s financial controls, reporting as required including escalating details of planned over/under spending as appropriate.
- Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
- Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution
- Manage internal and external stakeholders effectively, Asset Management colleagues, third party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group’s Asset Management Strategy.
- Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
- Contribute to the continuous improvement of processes and procedures.
- Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
- Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
- Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.

**Person Specification**

**Knowledge, Skills and Experience**

**Essential**
- Extensive experience in the building industry, ideally working within a customer focusse