Tenancy Support Administrator

5 months ago


London, United Kingdom Foxtons Full time

**About The Role**:
As a Foxtons Tenancy Support Administrator you will work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to effectively manage their properties. This will involve arranging pre-tenancy works, facilitating rent collection, and offering professional advice in relation to financial, rental, and legal matters.

The Tenancy Support Team also assist with the end of a tenancy, including the service of legal notices, and arranging end of tenancy works such as professional cleans and deposit returns.

**About You**:
No previous experience in lettings support or administration is required, as full training and ongoing development will be provided. All we ask is that you come with the willingness to learn and the desire to do the job well.

Prior experience in a professional customer service environment is desirable but not essential.

**WE OFFER**:

- Comprehensive, ongoing training programme
- Great career opportunities
- Diversity and inclusion networks
- One paid work day a year to volunteer for a charity of your choice
- Well-being package including enhanced sick pay and subsidised gym membership
- Enhanced parental policies, including generous shared parental leave

**About The Company**:
At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment. Over the last 30 years we’ve built a network of almost 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.



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