Mentor Worker

4 weeks ago

Aberdeen, United Kingdom Volunteering Matters Full time

**Mentor Worker**

6 Month Contract
Job Ref: V461
Hours/Days per week: 17.5 hours per week

**Salary**: £12,500
Start date: ASAP
Location: Homebased (travel around Aberdeenshire)
Closing date: 16th August 2023
Interview date and Location: W/C 21st August, online

**Volunteering Matters**

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

**Role Purpose**

Our PES Mentor Managers will recruit, train, match and support local volunteer mentors. They will work closely with key workers from existing providers - Aberdeenshire Council, Enable Works, and The Foyer to build strong referral pathways and partnership working. Our Mentor Managers will also engage with parents directly, to gain an understanding of their wants and needs from a mentor, to ensure they are able to make the best match possible.

**Key Duties & Responsibilities**
- To recruit and train volunteer mentors across Marr, Kincardine & Mearns, Buchan & Banf and Buchanan and Garioch & Formartine.
- Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
- Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared with parents
- Work closely with the mentoring team, volunteer mentors and beneficiaries to continually develop the project, specifically based on feedback from those impacted by what we do
- Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
- Create engaging content and share with our Communications Team so it can be promoted across our social media channels
- To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match
- To manage the risk assessment, quality assurance and audit processes as appropriate
- Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assisting the Mentor Manager with preparing reports to funders
- Promoting and representing ProjectScotland and the wider Volunteering Matters family of brands
- Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values and commitment to equality, diversity and inclusion at all times

**Skills Required**:

- A sound and comprehensive understanding of the particular challenges and barriers that people face
- Outstanding written and verbal communication skills
- Excellent organisational and IT skills
- Excellent people skills with the ability to build professional, long-term relationships with others
- Person-focused, and adaptable - able to go from delivering mentor training to chatting with a nervous beneficiary
- Ability to manage a busy workload and prioritise accordingly
- Strong attention to detail and a willingness to accurately record all interactions
- An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
- An ability to be creative when it comes to problem solving as well as creating content for social media
- A passion for supporting people and in particular, an understanding of the value and impact mentoring can have
- Confidence delivering training virtually and face to face

**Experience Required**
- Experience working with and supporting a diverse range of people in a community setting is essential
- Demonstratable relationship management experience with a wide range of partners and stakeholders
- Proven ability to communicate effectively and work as part of a team
- Experience delivering training would be advantageous

**Qualifications**

**Other**

Although home-based, ou

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