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Project Coordinator

4 months ago

Fleet, United Kingdom BCD Meetings & Events Full time

**BCD Meetings & Events**:Project Coordinator**

***

**About us**:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,500+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. In the UK we have a team of around 360 located across four BCD offices or remote based.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

**About the role**:
We are looking for a **Project Co-ordinator** to support our Project Team in the smooth delivery of onsite registration services for event delegates, offering a professional and first-class service to both internal and external clients.

You will have excellent customer service and great communication skills, a good understanding of databases and spreadsheets, have a high level of accuracy and attention to detail and have the confidence to liaise with event delegates, as well as multiple stakeholders across the business.

Sound like you? Read on

**As a Project Coordinator, you will**:

- Carry out the administration and processing for event delegates, ensuring that client expectations are always met (both in the UK and overseas)
- Be responsible for all project mailboxes, incoming queries, and calls.
- Maintain a high standard of general knowledge across all Programmes/Services provided to the client
- Maintain web-based content to a high standard in accordance with programme requirements
- Accurately input relevant delegate data to ensure the event system is kept updated
- Negotiate with suppliers

**You’re good at**:

- Proven customer service experience
- MS Office skills including Excel, you will also have experience of databases
- Excellent communication skills along with a calm, proactive and collaborative approach
- Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure. Ability and willingness to adapt to changing requirements.

**You might also have**:

- Previous experience of using Cvent database or other registration platforms
- An event management degree

**Our Benefits for this role**:

- Life Assurance x1 your annual salary
- 23 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Travel Insurance - business and personal for yourself and direct family members
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits

**You should know**:

- This is a **hybrid** role that requires 3 days a week in our Fleet office
- Our standard working hours are 9:00am - 5:30pm with an hour break
- You must have the ability to travel within the UK and overseas
- **You must also have the right to work within the UK**

**How to apply**:
LI-KW1

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