Claims Executive

**Claims Executive - West One, 114 Wellington Street - ARD914236**

Towergate Specialty & Risk (TSR) is the rapidly expanding corporate division of Towergate Insurance Brokers, primarily based in Leeds city centre, with colleagues across the UK.

Our clients are corporate businesses across various sectors, which are usually large, complex and/or global, each with a bespoke insurance and risk management programme.

We are looking to recruit an experienced Claims Executive to join our growing claims team, that deals with a varied portfolio of corporate clients.

We’re looking for individuals who share our passion and want to play a part in shaping our future.

You will have excellent customer service and communication skills to ensure a consistently high level of claims service delivery to major corporate clients.

**Duties & Responsibilities**:

- You will liaise with insurers and other experts to ensure effective claims outcomes and the smooth handling of the claims in a professional manor
- Responsible for relationship management with clients, insurers, and other external providers, to facilitate claims solutions to meet client needs and ensure cost effective delivery
- Providing pre-checked, made-to-measure MI with analysis relevant to each company which requires a good knowledge of Excel and a good eye for detail in order to spot inaccuracies and errors in data from multiple sources
- Delivery of various workshops for clients such as accident investigation and claims defensibility in conjunction with the Risk Manager
- Articulating Towergate Specialty & Risk’s claims proposition in new business pitches
- Take first notification of loss, validate the claims against policy cover and case manage own portfolio of insurance claims utilising a diary system
- Provide clients with advice throughout the process of the claims through to settlement, handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
- Gather and process information to support the effective assessment of more complex cases

**Skills & Experience**:

- In depth claims knowledge and expertise across various classes of insurance
- To take responsibility for your own workload and ability to work to a high level of accuracy
- Be able to prioritise and organise own workload effectively and efficiently
- Excellent relationship building skills
- Experience with Acturis is desirable, however full training will be provided

The wider Towergate business employs over 3,000 colleagues across over 50 offices and as part of The Ardonagh Group, we are responsible for the placement of over £3bn in premium into the UK insurance market and $10bn globally, as the UK’s largest independent insurance brokerage.